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Missed appointments and scheduling disputes feature in complaints about Jack Of All Maids. In a February 2026 Google review, a customer said they gave the business two chances and encountered late arrivals and poor communication both times. They also described an event being scheduled on their regular cleaning day, while saying they were incorrectly told they had changed the schedule. Google lists the business at 2.6 stars from five ratings. An August 2023 reviewer praised the cleaning itself but complained of repeated cancellations and no-shows. A September 2023 reviewer also warned others away. Two February 2023 reviews praised Shannon's work. One customer described good cleaning at an affordable price, clear communication and instructions for entering the house being followed. They also said Shannon was comfortable with their dog and that they had booked biweekly service after the visit. The other reviewer praised the job Shannon had done.
I gave this business two separate chances and experienced the same problems both times. She was consistently late for appointments, communication was poor, and an event was scheduled on my regular cleaning day while I was incorrectly told that I had changed the schedule. Accountability was lacking, and ongoing personal issues appeared to interfere with running the business professionally. Unfortunately, the experience was frustrating and highly unprofessional, and I would not recommend this service
Steer clear is all I can say!
Good cleaning services, however never show up constantly canceling or just not showing up at all. Totally unreasonable and unprofessional.
Shannon is the one to go to for a great job done, everytime!
Shannon was wonderful, she communicated well, she followed instructions on how to let herself in, she wasn't afraid of my old sweet hound dog Penny, as a matter of fact when I showed up later on they were basically BFFs, she did a great job cleaning, the price was affordable, she's a very kind woman, and a very hard worker. I look forward to seeing her again soon as I was so impressed that I've already booked a biweekly service with her. I can't wait to come home from work to a clean house!
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2 changes recorded — last scanned Oct 1, 2026.
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