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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- Not rated by the BBB
- 16 work photos
Highlights
- Design-led renovations — Jack steers projects beyond the client's sketch
- Detailed millwork — reviewers single out finish carpentry and built-ins
- On time, on budget — projects closed out within the agreed scope
- Rental-unit upgrade — a bathroom remodel let one owner raise rent 20%+
- Expired registration — state registry lists the HIC license as expired
Jackbuilt is a Concord design-build shop that's been doing whole-house and room-by-room renovations since 1975, built around kitchens, bathrooms and custom millwork; it also does business as Acton Kitchen & Bath, its original name from a 1995 storefront before the current Concord shop. The company says the owner started out framing and roofing for builders before founding the firm, and it now runs as a small operation — his wife Cynthia is involved, with Michael Miner and Kathleen Emberley heading crews and the office. The written record is a strong one, though it's dated: a run of detailed Houzz reviews from 2015 through 2019. Homeowners describe full kitchen guts down to the studs, a basement bathroom built from scratch, and a 7x7 antique-house bathroom redesigned to feel bigger with built-in shelving — several single out the finish carpentry and millwork specifically as standout work. One reviewer who rented out a unit that hadn't been touched in 35 years said the redone bathroom looked hotel-quality and let them raise the rent more than 20%. In a 2015 review, a client of three years described a major kitchen and living-area renovation followed by a porch, mud room, bathroom and laundry-room addition, all staying on budget once the plan was set. Jack is consistently credited with steering the design himself rather than just executing a client's sketch. Before calling: the state registry now lists Jackbuilt's Massachusetts home improvement contractor registration as expired, so it's worth confirming current licensing status directly. The company's own Construction Supervisor license, listed on Houzz, is a separate personal credential and wasn't independently checked here. For a homeowner planning a real kitchen or bathroom renovation rather than a quick fix, the reviews point to a firm that leans into design and craftsmanship on a small scale. Given how much time has passed since the newest review on file, it's worth asking directly about current crew size, timelines, and whether the licensing lapse has been addressed.
What does a remodeling project cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Jackbuilt Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
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