Jackson Glass Inc

Jackson Glass has been cutting glass in the same corner of Boston since 1947 — first in Jamaica Plain's Jackson Square, now out of a Roslindale shop on Cummins Highway, by the company's own account. It works both sides of the trade: storefronts, curtain walls and commercial fit-outs on one hand, frameless showers, mirrors, insulated units and plain broken-window glass on the other. Speed is what customers wrote about. In a December 2023 review, a homeowner said other glass shops quoted two to three weeks to measure and repair a storm-broken window and Jackson Glass had it back in under two days. A September 2023 reviewer described the same two-day turnaround on a client's broken vinyl window and said the staff were helpful on the phone and in person. Three shorter 2022 reviews repeat the theme — fast, quick, done in no time. The other half of the picture matters just as much. Its Google page averages 4.2 stars across 21 ratings, and the two low reviews are the specific ones. In November 2024, a customer said the seal on a bay window failed about a week after the window was tinted, and that instead of a technician visit they got the explanation — not offered beforehand — that tint speeds the decline of older windows. In July 2023, an apartment tenant said their appointment was cancelled the same day after they called to ask what time the crew was coming. One thing to settle before booking: the state registry lists the company's Massachusetts home improvement contractor registration, #105633, as expired. BuildZoom shows an expiration date of 07-19-1996 on an unclaimed profile it scores zero for exactly that reason. The company's own site separately claims a Massachusetts glass registration, RS0000705, and certification as a SOMWBA business — Massachusetts' minority- and women-owned business certification program — neither of which has been confirmed against a state registry here. For commercial glazing that may matter little; for home improvement work at a house, registration status is worth asking about directly. Nothing new has been written about them since late 2024, so this is a dated read rather than a current one. If you need a pane, an insulated unit or a shower enclosure measured and turned around quickly, they are a sensible call — a LinkedIn profile for one of the company's senior estimators describes it as specializing in large commercial interior fit-outs, which is where the heavier work appears to sit. Confirm the registration question and get warranty terms in writing first, particularly on tinting older windows.