Jackson Glass Inc

I am incredibly disappointed in the service Jackson Glass provided. About a week after having my bay window tinted, the seal on a window that has never given us problems suddenly failed. I called to have a technician assess it and was met with immediate defensiveness. Instead of scheduling someone to come out or even considering that perhaps the seal was inadvertently cut when my windows were tinted, I was told that tint placed on older windows always speeds up the decline of the windows (a warning not previously offered) yet the research I’ve conducted reflects results that indicate that window film itself, when properly installed, does not contribute to seal failure hence why we engaged “professionals” in the first place. If their assertion is true, I’ll be contacting the MA Office of Consumer Affairs. It is such a deceitful and unethical practice to install something knowing it will expedite the decline of the existing product especially given the winters we have in this area.

Jackson Glass is amazing, when other glass shops said it would take 2-3 weeks to measure and repair our storm broken window, they had the repaired window back to me in under 2 days!

A client of mine had a broken vinyl window that needed to be repaired. I called to confirm that was something they do and their staff was very friendly and helpful on the phone and in person. I was expecting this to take at least a week and it only took them two days. I will definitely be using them for similar repairs and shower enclosures.

very unprofessional company I called to ask what time these people were coming to my apartment although I’m not the one paying they told me to contact my leasing office for the time and date which was today 7/18/23 so I told her I need to know if not No One can come to my apartment then the lady that picks up the phone canceled my appointment today for no reason don’t waste your time here

Fastest and best service I found!