Verified record
In a September 2024 review, a customer said they remodeled a bathroom that required the redesign of the plumbing infrastructure, which were DIY installs by a previous homeowner and not up to code, and that during the initial evaluation visit James listened to their design ideas and offered straight forward, practical solutions. In an August 2024 review, a customer with a 30 year old oil boiler system past due retirement said they decided to switch to propane, received quotes from 4 installers, and decided to go with James based on price. Its Massachusetts plumber license 16404-PL-M is active on the state registry. Its site gives Pepperell as its service area and reports 18 years in business. Ask about the plumbing redesign a September 2024 reviewer described.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from James Gardner Plumbing & Heating LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
We remodeled a bathroom which required the redesign of the plumbing infrastructure which were DIY installs by a previous homeowner and not up to code. During the initial evaluation visit, James listened to our design ideas and offered straight forward, practical solutions which would bring everything into code and achieve our design objectives. The quote he prepared was very fair compared to others I had received. During the project, James was proactive in communicating when he planned to arrive and what he would be accomplishing during each visit. Overall, working with James was an absolute pleasure, and we plan to use him for future projects. Thanks.
We had a 30 year old oil boiler system past due retirement. We decided to switch to propane, received quotes from 4 installers including a couple big installers with all the service plan gimmicks and overhead. I decided to go with James, based on price, and preferring to support a guy running his own business. He was willing to listen to what we wanted and offered good solutions. Like not putting the exhaust right in front of our window like some others, or hanging ugly flexible gas lines all over the garage. They showed up as scheduled and performed good work. They are a hard working crew and I highly recommend.
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2 changes recorded — last scanned Sep 22, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
State license status3.2
Valves, shower base, tidy cleanup3.8
3.0