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JNV Septic pumps septic tanks and holds a 4.9-star Google rating from 31 ratings. One recent customer wrote about sewage backing into her shower on a Saturday morning. She said the pump truck was in her driveway forty-five minutes after her call, that the owner searched for her tank until he found it, pumped it, carried 5-gallon pails of water upstairs to make sure her pipes were cleared, then backfilled, raked the area and cleaned up. A recent customer with water backing up said they dug out the tank cover, emptied the tank, found the water problem was another pipe and unclogged it. A recent customer facing a septic backup said Chris called after hours to walk them through unclogging a drain so they could keep using water until a pump-out could be scheduled. A recent customer said they pumped the septic and put a new baffle on, and called back within 24 hours to schedule. A recent customer said Chris offered to do a baffle repair or talk them through doing it themselves, and gave them the Fernco coupling they needed. A recent customer wrote that the company maintained its porta-potties as it said it would. A 2025 customer said JNV located and pumped a hard-to-find tank that another local company had given up on finding. A 2025 customer said Chris came out right away for an off-hours septic emergency and stayed until the problem was fixed, working in mud, rain and dark for hours. A 2025 customer who called about an odor in the yard said Chris handled the pump-out, showed them how to maintain the filter and pointed out areas that needed repair. A 2025 customer said Chris, the owner, found their tank cover rather quickly. A 2025 customer said Chris walked her through troubleshooting for several days and ordered a part to take care of the issue. A recent customer said the company does not answer the phone and does not return calls within 24 hours as its message says it will.
There is NO reason to look any further for a dependable, conscientious, affordable septic company. This company is the FIRST company in years that has maintained their Porto-potties as they stated they would. Whether you need a rental or your septic tank pumped, this business is one you’ll be glad you chose. He is always prompt and fair. He’ll work around your schedule( to the best of his ability )and his service is excellent. Make the call and keep that number.
We had a really good experience with JNV Septic. They pumped our septic and put a new baffle on for us. They were very prompt and called us back within 24 hours to get everything scheduled, which we really appreciated. They showed up when they said they would, did a great job, and were very nice and easy to work with. It’s always nice to find a company that actually calls you back and follows through! We would definitely recommend JNV Septic and will be using them again in the future.
JNV saved the day! I had a septic backup, and the JNV team was the only one to get back to me right away. Chris even called me after hours to walk me through how to get my drain unclogged so I could continue using my water for a few more days until we could schedule a pump-out of my tank. I reached out to eight other septic companies and still haven’t heard back from a single one. That kind of responsiveness and customer service really stands out. I highly recommend JNV! They’re quick to respond, incredibly helpful, and very reasonably priced. Nothing but good things to say about this team!
Absolutely professional, easy to work with, great communication, highly recommend
When your poop comes up into your shower on a Saturday morning, you’re an old lady living alone, and you are TOTALLY FREAKING OUT, what should you do??? CALL JNV SEPTIC IMMEDIATELY! Seriously. Just call them. I got a prompt return call, and that was the beginning of what may be the most ridiculously wonderful customer service experience I’ve ever had — particularly considering it involved sewage. Forty-five minutes later, the pump truck was in my driveway. ON A SATURDAY. A gentleman came to my door. I invited him in. He took off his shoes. Sir, there is POOP IN MY SHOWER and you are worried about my floors. 😂 Then we went outside to “find” my septic tank. Apparently my septic tank had entered the witness protection program. He searched. And searched. He was patient, cheerful, never once acted annoyed — and HE FOUND IT. He pumped the tank, explained everything he was doing, and kept reassuring this slightly hysterical old lady that everything was going to be okay. But he wasn’t finished. He then carried 5-gallon pails of water upstairs and back down to make absolutely sure all my pipes were cleared. He checked everything again. And then — I swear this is true — he apologized for getting some water on my floor. Again: THERE HAD BEEN POOP IN MY SHOWER. Then he went back outside, backfilled everything, raked the area, cleaned up, and smiled. At this point I was ready to hand him my wallet, my firstborn, and possibly put him in my will. I asked if I could pay him right then. “No thank you, ma’am. I’ll email you a bill.” Well, I spent the rest of the day dreading that email. Emergency septic service. Saturday. Forty-five-minute response. Tank hunting. Pumping. Bucket hauling. Plumbing checking. Yard cleanup. Emotional support for a panicking old lady. I figured the bill was going to require financing. It arrived Saturday evening. OMG. I actually feel like I took advantage of THEM. JNV Septic: I don’t know how you provide this level of service at that price. The OWNER himself showed up at my house on a Saturday, 45 minutes after my call, and treated my septic emergency as though I were his most important customer. Patient, kind, thorough, respectful — and apparently completely unwilling to leave until he knew everything was working perfectly. You somehow managed to turn POOP COMING INTO MY SHOWER into one of the best customer-service experiences I’ve ever had. Five stars are not enough. ⭐️⭐️⭐️⭐️⭐️ If I could give you ten, I would. And with the deepest gratitude and respect, I sincerely hope I never have to see you again. 😂
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1 change recorded — last scanned Oct 18, 2026.