Verified record
John F. O'Brien Inc. is a Waltham roofing, window, siding and gutter contractor that says it has served the western Boston suburbs for more than 25 years, with a service area running through Arlington, Belmont, Cambridge, Lexington, Concord, Framingham and nearby towns. BuildZoom shows 29 building permits at its Trapelo Road address, filed under the name Exterior House Renovations Inc. Its two positive Google reviews date from October 2022. One customer said the team replaced all four of their roofs on time and on budget and kept the area clean, with John and the foreman giving updates. Another said John pulled permits and started work less than a week after getting the go-ahead, and the foreman pointed out issues along the way and explained how to fix them. The most recent review, from March 2024, is a complaint from a customer who asked only for an estimate and arrived at work the next morning to find workers already on the building, with no estimate received and no contract signed. The state registry shows Massachusetts home improvement contractor registration #183006, held by Exterior House Renovations Inc., as expired.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from John F. O'Brien Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
I called this company to come in and give us an ESTIMATE. The guy said they were going to come in and take a look after hours and get back to me. The next morning I come in to work and there are a bunch of workers already working on the building. I ask them why, no one has approved the work, we have not received an estimate, there is no contract signed. They could not answer ANY of my questions, they looked as confused as I was. I told them they had to stop working immediately. I am shocked by the way this company does business. I would stay away from a company like that. SERIOUSLY!!!!!!!
The O’Brien Roofing Team did an excellent job replacing all four roofs Their team was very respectful and they did an amazing job keeping the area clean during the entire project The team was very efficient and both John and the foreman kept us updated throughout the project They completed our roofs on time and on budget
John communicated promptly, listened well, and once we gave him the green light, he obtained permits and started the work in less than a week. His crew was very respectful, professional, and paid attention to detail. The foreman pointed out a few issues they spotted along the way and explained how they could fix them. We are very pleased with the service, quality of work, and plan to hire John for additional projects in the near future.
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3 changes recorded — last scanned Sep 6, 2026.
Renovates century-old structures5.0
Sticks to the estimate4.5
Pool leak two contractors could not find4.5
44 years in businessNot yet rated
Verified HIC license3.5
Basement flood repair completed while owners traveled3.0
Dormers and additions up to $225K3.1