JP Pest Services

JP Pest Services has a 4.7-star Google average from 1,217 ratings, with customers describing quarterly pest treatment, wasp problems and wildlife work. Based in Milford, the company says it has protected New England homes and businesses since 1925 and operates under the Rentokil Initial plc network. It describes residential and commercial service across New Hampshire, Maine, Massachusetts, Rhode Island and Vermont. Several August 2026 accounts describe attentive technicians. One reviewer said Scott stopped after being waved down near a ground-wasp nest beside a pedestrian area, called the office for approval and prepared to treat it immediately. Another praised Connor for explaining the insect type, where it came from and how it could be eliminated. A customer who had used JP since moving into their home in 2019 praised reliability, quick email replies and scheduling, and the quarterly package. In a July 2026 review, a customer said Thomas took his time with a gnat infestation and that the treatment worked. Some customers describe unresolved pest problems. An August 2026 reviewer reported three visits for yellowjackets or wasps, continued activity after the first two, and uncertainty that the problem was gone after the third technician found stragglers in a wall. A September 2025 reviewer said two hornet or wasp nests remained under a gutter despite expecting their plan to cover them. In a July 2025 review, a resident of a Nashua complex complained about persistent mice, slow service and exterior boxes they said went unchecked. A July 2023 reviewer said outdoor mosquito spraying and repeat treatments made no difference, although indoor ant treatment had helped for about two months. Billing and access to staff also draw complaints. An August 2026 reviewer said a replacement contract cost more after a move between New Hampshire towns, then reported a $99 cancellation fee when moving out of state. Another August reviewer described difficulty reaching staff by phone and waiting for callbacks. In February 2026, a customer reported three appointments without a technician arriving and expenses paying a property manager to wait. BBB assigns JP a B- grade. Other accounts describe follow-up that customers valued. In January 2023, a reviewer said the initial mouse inspection missed the space beneath a wraparound porch. After they raised that concern, a manager returned without charge, inspected the area and filled additional potential entry points.