JWC Hardwood Floors

JWC Hardwood Floors works out of Waltham, doing the job most homeowners only face once or twice — sanding down tired old hardwood and bringing it back to life. The company says it's been operating 15 years under owner Paulo M. Souza, and lists custom floor work, staining, installation, repair and replacement among its services. The clearest picture here is recent: three Google reviews from 2024 and 2025 average five stars and tell a consistent story — a competitive price, an experienced crew, and old floors that came out looking new. A September 2025 reviewer called the price competitive and the floors wonderful; another in 2024 said the crew was 'obviously experienced' and the work excellent. Worth asking about before booking: in a 2020 review on Angi, a homeowner said they requested an estimate and never heard back — an isolated, dated account, but a fair question to raise given how few written reviews exist either way. Its own Angi listing also claims 32 years of experience, which doesn't square with the 15 years its BBB profile states, so it's worth asking which number actually describes the company. The BBB grade is A+, though JWC is not a BBB Accredited Business. For a hardwood refinishing or installation job in the Waltham area, the recent reviews are the strongest evidence on hand — get a firm timeline and confirm they'll follow up promptly on that first call.