Katie's Discount Oil

Katie's Discount Oil sells and delivers home heating oil to households north of Boston. Customers order by phone or through its website, and Google lists the business at 4.9 stars from 72 ratings, with 61 reviews accumulated between 2023 and 2025. What customers write about, almost without exception, is price and delivery timing. Reviewers describe Katie's as the cheapest per-gallon price they could find in their area, and several say deliveries arrived ahead of the promised date. One homeowner writing in December 2025 said they ordered on the coldest day of December and the tank was filled about two hours later; another, writing in January 2025, was quoted two days and had the delivery about fifteen hours after ordering. The ordering process itself draws repeat praise. A May 2025 customer described account setup as easy and said the initial oil tank inspection was handled completely remotely, and a December 2024 reviewer explained that first-time buyers submit photos of their tank through the web interface, which they found straightforward on a phone. Others point to price-lock at the time of ordering, a live per-gallon price with no hidden fees, and text messages when tank levels run low. A December 2024 reviewer wrote that humans answer the phone with no waiting, and that they can request the same driver, who knows the driveway and does a slow fill. The one dissenting account is worth asking about. A reviewer writing in November 2024 said they ordered 150 gallons twice and received a full tank fill both times, and characterized the company's written reply, which said it was unusual for a customer not to receive a fill, as sarcastic. Anyone who needs a metered partial delivery rather than a fill should confirm that in writing when placing the order. This is a fuel supplier rather than a heating contractor: what people hire it for is oil in the tank at a competitive price, delivered quickly. Homeowners who also need burner service, a heating system repair or an installation should ask directly whether that work is offered, and by whom.