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Kats Construction & Remodel is a Nashua, New Hampshire remodeling and general contracting business owned by Tom Katsiaficas, according to the company's own site, which also says it handles disaster-related insurance-loss repairs across New Hampshire and northern Massachusetts. Better Business Bureau accredits the company at an A+ grade, and across nine different review platforms — Google, Angi, Houzz, HomeAdvisor, Thumbtack, and BuildZoom among them — it has built a written record running from 2016 through 2025 that is almost uniformly glowing. Bathroom remodels are the throughline: reviewers describe gutting and enlarging bathrooms, swapping old tubs for walk-in showers, and doing it a second and third time for repeat customers who called Tom back for another property. Kitchen work shows up almost as often — full kitchen remodels with walls removed, cabinetry coordinated with an outside supplier, and dining-room reconfigurations. Beyond those two, the range widens further: a basement remodel one customer called 'beyond happy' with, an attic remodel with 'everything came out perfect,' a wooden cathedral ceiling installed after a decade of searching for someone willing to take it on, and in 2024, a Hardie board siding project that Tom's crew took over and finished — including replacing all of the home's trim — after another contractor left it unresolved. What holds all of it together, review after review, year after year, is communication: customers describe daily updates, clear scheduling, and Tom personally walking through project plans before work starts. Pricing comes up as fair and often described as reasonable given the quality, and several reviewers specifically mention staying on budget through the life of a project. There's one real exception to the pattern. In an August 2025 review, a customer described a promising initial meeting that turned into weeks of delay getting a promised estimate, with follow-up messages going unanswered for stretches at a time — a genuine scheduling lapse rather than a complaint about finished work. New Hampshire doesn't register general contractors or remodelers statewide, so there's no license status to check for this trade. For a full bathroom or kitchen remodel, a basement or attic conversion, or recovering an unfinished project from another contractor, this is a business with an unusually deep and consistent written history behind it — worth confirming directly how quickly an estimate will actually arrive, given the one account that didn't go that way.
Had a very good initial meeting and communication with Tom, where he came out, gave us some ideas, and talked about what he might do. Said he'd have an estimate to us the next day. No estimate. A week later I reached out, he eventually replied and said he'd have an estimate the next day. Still no estimate. I tried again a week later, and he never replied. Based on other reviews, this probably isn't his typical behavior, but it was a pretty disappointing experience.
Tom and his team at KATS Construction & Remodel on 2 separate bathroom remodels now. He did such a fantastic job on the first bathroom, that we called him again to do a bathroom in a second property. He is very professional and knowledgeable. Each project was completed smoothly and in a timely manner. There was excellent communication, and he kept us updated on the entire process, every step of the way. The final results of both bathrooms exceeded our expectations. I would highly recommend this company to anyone looking to update their home.
I was looking for a contractor to replace my old metal bathtub with a shower and Kats Construction & Remodel were up to the task! Tom and his crew are courteous, helpful, and professional. They make sure the customer is taken care of and informed about everything that's going on. The prices are very fair, the communication is great, and the workmanship is excellent. I look forward to hiring Tom and his crew again in the future. Thank you, Tom!
From beginning to end, Kats, construction and Tom were excellent communicators.He listened to what we wanted and brought our vision to life. We love our bathroom, an can't thank them enough. We highly recommend them.
Tom and his team are thorough, responsive, and clean. He communicated well with me throughout the process. I would definitely recommend this company.
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1 change recorded — last scanned Aug 30, 2026.