KB Kelley's Flooring

Extremely poor quality installation and made no effort to fix the situation. They even left a huge pile of garbage for me to clean up and pay to dispose of construction debris. Over all don’t waste your money here. Was told I would receive their best tile installer, well he subbed out the job to someone else and only showed up on the job site 2x.

They came to my home a few years back with 3 carpets all were cut WRONG. They installed 2 in a hurry ( because they over booked & were getting calls asking why they weren't at the next location yet) and they looked like a mess. When the kid asked what I thought of the first 2 carpets I told him & he threw a childish fit . He took the last carpet & left without finishing the job. All my furniture was left out in my livingroom ( 3 bedrooms of it ) & when I called the company to complain to owner I was treated rudely & hung up on . The owner claimed that I pushed the kid.. I'm an old lady & I stand about 5 foot high. This kid was OVER 6 feet tall. And I never even raised my voice at him. In fact I never even asked why he was LATE getting to my house or why he showed up with one person ( a new guy) when there were supposed to be 3 ppl there .

Shane did such a neat and professional job on my tiled backsplash! Highly recommend!!!

Great company to work with !

They completed the work in a timely fashion (end of September 2021); however; the day following the project completion, the top left handrail disconnected and found to be missing screws. This is clearly a safety hazard. They have failed to resolve the issue as of December 10, 2021 despite numerous phone calls to them directly and through the Project Office of Lowes.