Local business · Marlborough, MALocal business · 910 Boston Post Rd E #310, Marlborough, MA 01752
Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Keystone Development Corporation. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Keystone Development Corporation is a Marlborough, Massachusetts real estate development and construction company that builds custom single-family homes alongside multi-family and commercial projects, and says it manages the whole development process from land acquisition through permitting and construction. Its own site states the company and its affiliates have been developing real estate since 1975, and names Michael Staiti and Rick Olstein as its owners. The Commonwealth's registry confirms an active Massachusetts Home Improvement Contractor registration, number 193497, held of record by Keystone Development Corp — the business's own name. Its Better Business Bureau file carries an A+ grade, though the same profile states the business is not BBB accredited and lists a business start date of December 2001. The customer record is very thin and what exists is unfavourable. Google publishes a 3-star average from just two ratings, and the single retrievable review, written in 2022, is a detailed one-star account from a would-be buyer of a to-be-built home who alleged the co-owner "broke contractual law and engaged in an unethical process". Nothing in the evidence answers that account, and there is no body of positive customer feedback on file to weigh against it. Where the firm does appear in print is as a builder and developer rather than through customer reviews: Boston Magazine credited Keystone Development as the contractor on a custom Lincoln, Massachusetts home published in April 2025, and the Hopkinton Independent reported the company as the applicant on a Chestnut Street subdivision before the town's planning board. This is a builder to approach as a development and custom-build firm rather than a repair or remodelling contractor. Anyone considering them should ask directly about the 2022 purchase dispute, confirm the HIC registration and any construction-supervisor credential with the state, and reconcile the "since 1975" history on the website against the 2001 corporate start date the BBB file records.
“Photo by Nat Rea Photography / Architect: Flavin Architects. Contractor: Keystone Development”
“Vito Colanna spoke on behalf of the applicant, Keystone Development Corporation.”
“A vote needed to be retaken on the findings regarding a proposed subdivision at 0-24 Chestnut Street by Keystone Development Corporation.”
“A vote needed to be retaken on the findings regarding a proposed subdivision at 0-24 Chestnut Street by Keystone Development Corporation.”
“Local Roots first proposed the new store in June 2020 with backing from Marlborough-based Keystone Development Corporation co-founders Michael Staiti and Rick Olstein.”
Our tale is a cautionary one. In short, Keystone Development Corporation, by way of co-owner Rick Olstein, broke contractual law and engaged in an unethical process. And admits it. My husband and I took an interest in a to-be-built property. We had been looking for quite some time and when we saw the neighborhood, land and home plans, we felt like we could see ourselves living there and moved forward with due diligence. We requested to meet the builder and to see a recently completed home. The builder requested an offer before agreeing to these requests. We made an offer at asking and the offer was accepted and signed by Rick Olstein. In the Commonwealth of Massachusetts, this offer is now a legal and binding agreement. We were set to meet Rick and see one of his homes the following day. We toured the recently built home and proceeded to a coffee shop to start, what we thought would be, the beginnings of a positive working relationship as we build our new home. Instead, Rick surprised us by saying he would not be adhering to the terms of the offer (which, again, is a legal and binding agreement). We discussed Rick’s concern and despite not having any legal reason to renegotiate, we agreed to make amendments in good faith. In the end, our efforts to reasonably negotiate were for not. A few days later, Rick’s attorney told our attorney that everything we had agreed upon to date was being rescinded, that negotiations had ceased and gave us the option to walk away or sue as we could enforce the offer and legally force him to build the home (the admission part). The way this transaction unfolded and the way we were treated was abhorrent. We weren’t about to embark upon building a home with someone so unethical and who couldn't communicate. We walked away and likely dodged a bullet. We have no idea what happened or what caused negotiations to break down. In short, we would not recommend doing business with Keystone. Hopefully our story can help other well-intentioned home buyers.
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Added 1 new comment, added 9 new photos, verified active license, established rating 2.6
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