Verified record
Kirby Construction is a Scituate design/build remodeling company that says it has 27 years of experience, handling additions, whole-room remodels, and custom carpentry work for South Shore homeowners. Its written record runs from 2014 to 2017 across Google, Houzz, and HomeAdvisor, split between customers with detailed complaints and others with shorter praise. In a 2016 review, a homeowner praised an addition finished on time and on budget with custom-built cabinets, and a 2014 review described a multi-room remodel — bathrooms, new windows, an HVAC conversion — that left the customer satisfied despite some rough patches with the painting crew. Other 2014-2015 reviews described a rougher experience: unreturned calls, a small garage project that dragged from December to the following July with foundation and plumbing oversights, and, in two separate accounts, subcontractors who said they hadn't been paid by the company for weeks. A 2014 review also described a year-long wait for a deposit refund after windows delivered for a job were returned twice for substandard quality. Its Massachusetts home improvement contractor registration, number 140292, is expired; HomeAdvisor separately lists a Massachusetts Construction Supervisor number for the company. HomeAdvisor and Angi both show a 4.7-star average from 77 ratings, well above what the handful of detailed written accounts alone would suggest — worth asking directly about current licensing and getting a firm project timeline in writing before signing. A reasonable call for a homeowner planning an addition or a full room remodel who wants to see finished work first — confirm the license is current and pin down a schedule before work begins.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from KIRBY CONSTRUCTION. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
I could not be happier :-) Thanks for being there for me. You guys are the Best.
Yes, I recommend this pro
Great job, came in on time and budget! They built an addition for us and the guys were great, left the job site neat and respectful around the kids. The carpenter does amazing work and built custom cabinets for us. I would definitely recommend them.
Not well...work that was begun in Dec did not finish until July for this small project....14 x 24 garage, single car. The owner/contractor was inattentive to detailed architectural plans I had spent hundreds of $ on and failed to oversee his sub contractors which resulted in several major oversights. Digging my foundation, wiring to my pool was severed. This ended up spliced with a junction box in my yard now rather than rerun. A back door exit from the garage was omitted when pouring the foundation, so the poured concrete had to be cut twice...first attempt leaving an approx. 17" threshold to hurdle for entry...second attempt successful but leaving an obviously unfinished hacked up presentation. The back door to this day is poorly installed. The front foundation was also poured out of spec....leaving my garage door precariously closer to the actual house than specified for an awkward approach to the garage. Additionally, relative to major concerns, according to specifications the garage was to include a sink and workbench near the back door. No allowance was made to this area to run the plumbing prior to pouring the garage floor leaving me with the only option to either move the sink or do without. I eliminated the sink altogether and had to insist on the workbench just to get it done. While Mr. Kirby was generally pleasant to speak with in person once he'd attend to my project or concerns, his responsiveness overall or lack thereof to rectify issues that were clearly contractor error was infuriating. My last interaction with Ken surrounded the placement of a roof gutter I requested moved that he decided to spill directly onto my garage roof rather than back into other gutters. I had to leave multiple calls and emails, remind him that he committed to fixing this until he scheduled a day to come....I waited home from work to be stood up without the courtesy of a call. He has yet to respond. I am done calling. Last point...my new automatic garage door failed this winter. Upon calling the subcontractor who installed it I was told he could not service my new installation because he was never paid by Kirby construction. Ultimately he did for which I'm grateful but buyer beware and be sure Kirby construction pays his subs because he received full payment from me!
Two emails and one phone call were never returned. If my bathroom project was too small or you were too busy it would have been nice.....and professional.....to communicate that. Just as well I suppose if this is how the business operates.
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2 changes recorded — last scanned Sep 19, 2026.
Attic and basement conversions4.3
Over seventy years in business3.4
High-end projects3.0
Deck rebuild3.7
