Verified record
Kitchens and Baths by Herzenberg describes itself on its BBB profile as providing home remodeling, including kitchen and bathroom renovations, custom cabinetry and living space design, with design consultations and project coordination from concept to completion. In a 2013 review, a customer in Lenox wrote that Paul Herzenberg came to their home to help add on to a Cabico kitchen he had originally installed through the builder, and arranged for a local craftsman, Tony Mazzeo, to install the cabinets. That 2013 customer also asked Herzenberg to design a room divider with shelves on one side and cabinets on the other. A 2016 reviewer wrote that coordination of their kitchen project from gutting to finish work let them use the kitchen in about 4 weeks. A 2022 reviewer wrote that they worked with Vonnie and got the bathroom they wanted. A 2021 reviewer wrote that the company sent a subcontractor to assess a repair who down played how long it would take, and that the invoice came with no itemization. That 2021 reviewer wrote that when they asked for an itemization, the office manager told them there was no point, and that the owner did not contact them after they asked him to.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from KITCHENS BY HERZENBERG. Use it to sanity-check bids, then get the real number in writing.
Cabinets are roughly 30% of a kitchen budget.
Estimated range
$23,000 – $35,000
Typical kitchen remodel around $29,000
“Marcyoniak helped the Cummings discover their inspiration and choose selections that include a mix of traditional and frameless cabinets throughout eight different rooms.”
“Kitchens by Herzenberg will remain a tenant and is open for business.”
“Susan Kovhanski of Kitchens by Herzenberg 1 South End Bridge Circle Agawam, Mass.”
“Kitchens by Herzenberg in Agawam replace iconic sign damaged in crash | WWLP”
I worked with Vonnie, great experience. She is full of ideas and we got the dream bathroom we wanted! Project was smooth, we did enjoy working with Kitchens by Herzenberg.
My experience with this company was terrible. They sent a sub contractor to assess a repair. This person down played the length of time if would take to complete the repair. Once the repair was completed I received an invoice with no itemization. When I requested an itemization because I wanted to understand why the amount was what it was, I was told by the office manager that the contractor would make sure it reached the amount so there was no point. I requested the owner contact me. He didn't contact me but I am not surprised considering they way the staff behaves. The people that work for this company lack customer service skills and willingness to work with the customer. If you want a good experience with people that care I would not choose this company.
Excellent results. From the planning of the project all the way to completion they were courteous and professional. The cabinetry and tiling selections were outstanding. The co-ordination of the project from gutting to finish work was efficient so that I was able to use the kitchen in about 4 weeks.
Paul Herzenberg came to my home in Lenox, Ma. to help me add on to my Cabico kitchen which he originally installed through the builder. His design was perfect and creative. The cabinets arrived on time. Paul arranged to have Tony Mazzeo, a local craftsman, install the cabinets. This not only helped with the cost, but Tony continued on to do other work in my home. I was so pleased with the kitchen, I then asked Herzenber to design a room divider with shelves on one side and cabinets on the other. I am thrilled with both projects. The communication and quality exceeded my expectations.
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3 changes recorded — last scanned Sep 30, 2026.
Tile craftsmanship5.0
Brings finish samples on site and reworks plans5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Owner named across years of reviews5.0
