L & M Hardwood Floor Sanding

L & M Hardwood Floor Sanding is a family-run shop in Saugus that says it's been sanding, installing, and refinishing hardwood floors since 1985, founded by Mike Nguyen. The company reports that roughly 85% of its clients come through referrals, which for a business this age says something about repeat trust in the neighborhood. Its review history runs to 19 ratings on HomeAdvisor averaging 4.6, plus a separate 4.0 rating on Yahoo — decent numbers, but all of it dates back to 2016-2018, so there's nothing recent to say about how the crew is performing today. A few of those HomeAdvisor reviews flagged scheduling and a language-barrier issue, which is worth asking about directly. One thing to sort out before booking: the business appears under a few name variants (L&M Hardwood Floors, Inc.; L&M Son Hardwood Floors) and HomeAdvisor lists only 16 years of experience versus the decades the company itself claims — worth confirming exactly who you'd be hiring and how long they've actually been at it. For a straightforward sand-and-refinish job with a long-established local shop, L & M is worth a call — just get current references given how old the review record is.