Labbe Home Improvement

Labbe Home Improvement Inc. is a Revere, Massachusetts general contractor run by Kevin Labbe, also doing business online as Labbe Build + Remodel. There isn't much public review history to go on here, and what does exist is worth reading closely before picking up the phone. BuildZoom's only rating for the company is a single 1-star review, and it's a detailed one: the customer describes a withheld deposit of roughly $10,000, months of delay, a permit that was never pulled, and billing that came as a surprise along the way. A matching account — a canceled job and a refusal to return a deposit of nearly $10,000 — also turns up on Trustpilot, so this isn't an isolated complaint sitting in one corner of the internet. With no other customer reviews to offset it, there's no way to know whether this was a one-time breakdown or a pattern. BuildZoom's directory listing shows a Massachusetts home improvement contractor registration (#143391) for the company, though that's the directory's own listing rather than something independently confirmed here. Before signing anything, ask directly about deposit terms, get the payment schedule and permit responsibilities spelled out in writing, and confirm the permit gets pulled before work starts — exactly the points the one detailed complaint on record says went wrong.