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Lamacchia Realty's Braintree office is a large brokerage where the experience turns on which agent you're assigned — and reviewers rarely have anything bad to say about theirs. Across 155 reviews collected since 2021, the same pattern repeats: a first-time buyer overwhelmed by the process, an agent who explained each step, and a closing that felt easier than expected. The names that come up most are Nicole Vermillion, Kerry Moore, Jason Gillespie, Heather Turco, Ellen, Tina, Bea Murphy, Mahi Kouvlis and Shauna Fanning. A 2024 buyer wrote that Nicole "sent us houses that fit our needs, and humored us while also being honest" about the ones that weren't right; a 2023 client said Tina "catered to every detail" while selling her parents' home. Availability shows up again and again — several reviewers describe agents answering calls and texts at odd hours in the middle of competitive-market chaos, and a 2025 buyer credited Kerry Moore with being available "at any time of need." One 2025 review breaks from that pattern sharply: a seller alleged the company tried to alter a signed contract to lower the sale price without agreement, and described the company as focused on quick sales over client interest. It's the lone account of its kind in the record, but it's specific enough — and different enough in kind from the usual "agent was great" — to flag before signing anything. Because this is a large multi-agent brokerage rather than a single practitioner, the consistency across so many different names is itself notable. Ask who your specific point of contact will be, and read a review or two for that person before committing.
My experience with your broker, Ellen was great. She was polite, patient and helpful in every conceivable way. I have had numerous professional dealings with brokers both as a seller and as a buyer, but I have not previously had the pleasure of dealing with anyone as knowledgeable, efficient and thoughtful as Ellen. She is apparently by nature a kind, and pleasant person. As an agent these qualities helped make the purchase of this property for me a vey smooth and carefree experience.
I just closed on a house with Kerry Moore and she was amazing! This is my first house and a little extra complicated cause it is a manufactured home. A lot of the home buying process I didn't entirely understand but she was extremely patient and answered all my questions and explained anything I didn't understand as well as asking all of the important questions I didn't think to ask when we went to go see the house together. I would absolutely recommend her to anyone looking to buy a house and I only wish house buying was something you do more often because she was really great to work with.
Kerry is awesome we had a great experience purchasing our first home with her!
Ellen is an amazing realtor. As first time home buyers we did not know what to expect, but Ellen was always there to help explain what was happening. She was extremely responsive and always had our best interest throughout the entire process. She made purchasing a house as stress free as possible and was wonderful to work with. I would highly recommend her to anyone looking to purchase real estate. Thanks Ellen!
Kerry Moore at Lamacchia is phenomenal. She's thorough, honest, and goes above and beyond for her clients. She's a great communicator, diligent, flexible, professional, patient and well experienced. If we were to purchase again or sell, she is the first and only realtor I would call on. She's everything anyone would want by their side from home searching to closing!
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Bilingual service4.5
Fluent in English, Japanese, Mandarin and Cantonese4.4
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