Lasting Impressions Custom Design and Build, Inc.

Lasting Impressions Custom Design and Build has been run by the same owner since October 2002 — more than twenty-three years at 8 Cedar Rd in Andover — and it describes itself as a woman-owned, licensed and insured general contractor working across northeast Massachusetts and southeast New Hampshire. What it sells is design and build under one roof: kitchens, baths, additions and second-storey additions, basement remodels and accessory dwelling units, with in-home computer-aided 3D simulations offered before the work starts. Kitchen planning, design and remodelling is the specialism it puts first. The one job visible in public permit records is a complete kitchen remodel at 11 Summer St in Newburyport, filed in 2009 at a valuation of $60,300. Licensing is the thing to settle before you sign. The firm's Houzz profile lists three credentials — construction supervisor CSL#89930, home improvement contractor HIC#137381 and LR00035 — but a check against the Massachusetts registry shows HIC 137381, held of record in the company's own name, is expired. BuildZoom reports the same number lapsed on 04-22-2023 and says state records show it was at one point cancelled. Its contact details also disagree across directories: Houzz carries (978) 470-0492 at 8 Cedar Rd, BuildZoom carries (978) 808-2884 at a PO box. There is no customer review history at all — Houzz and BuildZoom both show zero — so nothing here speaks to how the work actually goes, and no rating is given rather than one guessed at. This is a small, long-established, owner-run design-build shop, best suited to a homeowner who wants drawings and construction from the same firm and is willing to do the verification themselves. Before signing, ask for a current home improvement contractor registration and construction supervisor licence in the exact name on your contract, confirm insurance, and ask for two or three recent local references you can call.