Verified record
Level Up Chimney Sweeps is a Haverhill outfit whose reviews describe a team of named technicians — Ralph, Eli, Caden, Tucker, Logan, and Jeffrey among them — handling everything from a routine chimney sweep to full fireplace rebuilds and gas insert installs. The company says its work covers a 30-mile radius around Haverhill, including relining, waterproofing, masonry, and stove and fireplace installation, done by technicians it describes as certified. Recent reviews describe real, detailed jobs: a fireplace liner problem fixed quickly after it was diagnosed on the spot, an animal issue near a chimney handled the same morning it was reported, and a 110-year-old Craftsman's fireplace rebuilt with a new smoke chamber parging, flue liner, and cap. One reviewer had a lightning-damaged chimney structure, liner, and blocked basement vents repaired after a fair estimate; another was told outright that a cleaning wasn't needed and was charged only for the inspection and a gas log install. Several reviewers mention using the company for yearly wood stove cleanings over multiple years and asking the same technicians back for bigger jobs like a wood-burning insert or a new gas fireplace. There's a serious, unresolved question sitting in the older reviews. In late 2024 and early 2025, three separate reviewers — two of them identifying themselves as the manager or owner of the building at the company's listed Main Street address — said no such business exists or has ever existed there, and one reviewer from that same period described the work as subcontracted out to inexperienced people and said a stove flue cleaning that took under 20 minutes cost $398. A February 2026 review separately called the online booking and scheduling process 'suspect,' and an August 2025 review described a badly miscommunicated appointment for a home-purchase inspection. None of these issues recur in the specific, detailed reviews from later in 2025 and 2026, but the address complaints were serious enough, and specific enough, that they're worth asking about directly. For a routine chimney sweep or a bigger repair, the recent work described here is detailed and consistent — but given the address disputes from 2024–2025, confirm the company's current physical location and who will actually be doing the work before booking, especially for a job tied to a home sale or inspection deadline.
I have been using chimney sweep services since I bought my home. They always do a very good job, and I am especially pleased with their follow-up service and ongoing customer care. Ralph has also helped with other chimney-related and home venting work, and I was very impressed with how dependable he was. He arrived on time, stayed on schedule, and finished the work as planned. What stood out most was how neat and careful he was during the job. At the end of each day, he cleaned up all the dust and mess, which made the whole process much easier. Since then, I have asked Ralph to help with several projects connected to fireplace, chimney, and home safety needs, including venting improvements, chimney cap work, and coordination of related repairs. He has a strong technical background and works well with other skilled trades when needed. Now Ralph helps take care of my property from top to bottom, including chimney maintenance, inspection work, and related building upkeep. I trust his work, value his professionalism, and would gladly recommend him to anyone needing chimney sweep services or closely related home care work in Haverhill.
Had Logan and Ralph come out for a chimney sweep and inspection to make sure our fireplace and chimney were safe to use during the colder months. They were professional, friendly, and easy to talk with, and they explained everything in simple terms while sharing helpful knowledge about chimney care, draft, and overall safety. It was very educational, and I appreciated their honest feedback about the condition of the chimney and what to keep an eye on going forward. The whole visit felt thorough and reassuring, and I would gladly recommend them to anyone needing chimney sweep or fireplace inspection service.
The service tech arrived right on time and gave our two chimneys a very thorough inspection. Eli clearly explained a few fireplace and flue issues that should be taken care of before installing new chimney caps. He was professional, helpful, and easy to talk to, and the whole visit made us feel confident about the chimney work ahead. We are very glad we chose the right team for the job.
I had a big issue with my fireplace liner and the chimney sweep team responded fast and professionally. jeffrey and logan took care of the problem quickly, kept the hearth and flue area clean, and made the whole service visit easy. They explained what was going on with the liner in simple terms, checked the chimney system carefully, and made sure everything was working safely before they left. i really appreciate all they did for me, and it was a smooth experience from start to finish in haverhill.
Caden came out to clean and inspect my fireplace and chimney and did a great job. He was professional, helpful, and easy to talk to. He clearly explained the sweep and inspection process, pointed out what he was checking in the flue and firebox, and answered all my questions in simple terms. The whole visit felt thorough and well done, and I would highly recommend this chimney service.
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1 change recorded — last scanned Jul 29, 2026.
Chimney repair3.5
Verified Massachusetts contractor registration4.8
Chimney specialists3.8
Six chimney jobs documented since 20163.6