Louis Zottola Tile and Marble Contractors

Hire Louis Zottola Tile and Marble and the crew is two people: Lou and his son. Customers have been describing that same pair from 2018 through 2026 — cutting tile, setting backsplashes, laying foyer and bathroom floors. Angi lists the Waltham company with 42 years of experience; Thumbtack, which carries it as Lou Zottola Tile and Marble in Lexington, says 44 years in business. The written history runs 2018 to 2026 across Thumbtack, Angi and HomeAdvisor. Thumbtack shows 4.8 stars from 100 ratings, 92% of them five-star, with Top Pro badges in 2019 and 2021; the Angi and HomeAdvisor profiles both show 4.8 from 57 reviews. What customers write about is the cutting. A March 2026 homeowner described the tile layout in their foyer as perfectly aligned and beautifully cut. An April 2026 review credits the pair with finishing on a tight schedule and taking the extra steps to make irregular limestone tiles work. Another that month singled out communication: quick answers, an acknowledgment when he could not respond right away, and notice in advance of a change. Going back, a 2023 reviewer said Louis kept his word, stayed on time and kept them updated through a kitchen backsplash, and a 2020 reviewer had him at the house within 12 hours of the request, looking at an upcoming kitchen backsplash. Price is the thing to pin down. In a 2019 review, a customer put the first quote at about $800 and the finished cost at $1,100. In a 2018 review, another said Lou wanted to raise the quote by about 30%, to $1,000, and the homeowner turned it down. Angi's own profile notes a couple of reviews where the quote rose once work was underway. Paperwork is the other thing to raise: BuildZoom's profile for Louis Zottola of Waltham lists a Home Improvement Contractor licence, #174981, with an expiration date of 04-04-2015, and gives that profile a score of 0. One January 2026 customer also said he was not responsive day to day during the job, while calling him honest when challenges came up. For a backsplash, a tile floor, or stone that has to be cut to fit, this is a small crew with decades of that work behind it. Get the price in writing with the scope attached before the first day, and ask to see the registration that covers your job.