M Kibbe Plumbing

Matt is the type of plumber that everyone is trying to find. Competent, punctual, honest, does the work the job requires without trying to take you for a ride. Initially we were quoted a crazy high number by another company to replace the water heater, we called Matt for a second opinion. He came, assessed that the situation, ordered a replacement part, and fixed it for a fraction of the cost. Hot water is back on, He is a hero. Highly recommend!!!

Five stars for Matt! He was recommended to us by our neighbor and he completely exceeded expectations. He fixed a water issue that saved us thousands on a basement rebuild project we thought we needed. Matt was professional, personable, and took the time to clearly explain both the problem and his solution. My wife and I couldnt be happier with his work and highly recommend Matt! Shrewsbury, M.A.

Extremely unprofessional and offensive experience. I paid this business $185 just to look at a hidden plumbing leak. We agreed on a repair appointment between 9-10 AM. Not only did he completely fail to show up, but when I texted him to ask if he was still coming, he sent an insulting text message accusing me of not being sober, claiming it was a 'liability.' I am a local resident dealing with a serious household issue, and being insulted by a contractor I already paid is unacceptable. Do not trust your home or your money to this business. Save your time and call a professional who respects their customers. Ryan at Latour Plumbing is an absolute lifesaver! I called him after another contractor took my money and completely flaked on an urgent hidden pipe leak that was spiking my water bill. Ryan went completely out of his way to show up early on a Sunday morning before his regular shift even started. He located the problem instantly and fixed the leak in two seconds. He only charged me $125 and explicitly waived the emergency weekend fees just because I am a local resident. Honest, incredibly fast, polite, and truly cares about the community. If you need a plumber in the area, do not hesitate to call Ryan at Latour Plumbing. Highest possible recommendation!

Boiler valve blew flooding my basement on the weekend. Called M Kibbie, Matt answered while grocery shopping. Came over within the hour and fixed the valve and installed a new expansion tank. Very reasonable prices even with the emergency response on a weekend. Very professional and knowledgeable. Will most certainly use him on future projects/ issues.

Matt and his team were outstanding. Polite, clean, efficient and extremely knowledgeable. The service they provided at my home is hard to find in a contractor these days. So happy with the job.