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Verified record
Macpherson Mechanical is a Quincy shop that's spent well over a decade as the installer Lowe's and NE Appliance in Braintree send out for gas-line, dryer, dishwasher and water-heater hookups — its BuildZoom profile shows over a thousand completed jobs. Reviewers keep describing the same thing: quick, clean, courteous work, whether it's a dryer gas line, a kitchen faucet swap on older plumbing, or picking up parts himself when a delivery fell through. Two accounts stand out as real exceptions to that pattern. In a late-2023 review, a customer described a loosely clamped, electrical-tape-secured dishwasher drain hose that slipped and caused water damage weeks later — with the company taking no responsibility on the call. A separate 2023 review describes hardwood floors, cabinetry and countertops damaged during an oven installation. A 2021 review also describes repeated unreturned calls after being asked about follow-up work. Worth checking directly: the licence bundle on file is inconsistent — alongside an active Massachusetts electrician registration, it also carries two cancelled home improvement contractor registrations and other numbers marked 'active' with expiration dates that have already passed (2016 and 2024). BuildZoom's own displayed 4.0-star, 14-review score for the business also folds in reviews written about a different, unrelated company, so it isn't a reliable number as shown. A solid option for a straightforward appliance or fixture install, but confirm current licensing and ask about the drain-hose and cabinetry incidents directly before a bigger job.
Scott installed a gas line and shut off valve for our new dryer. He was personable, amazingly knowledgeable and efficient. His rate was very reasonable. I would highly recommend him.
$310 — Was recommend by NE Appliance in Braintree after I purchased a dishwasher from them. Scott secured the dishwasher drain hose with electrical tape and too loose of a hose clamp to the tailpiece of the drain line under my sink, causing it to slip off and fail about 6 weeks after install, and causing significant water damage to the unit's ceiling below. He took zero accountability for all of this and said "it is what it is" during my phone call with him. Said he only warranties his work for 30 days. Absolutely would not recommend working with him.
Sawed through my hardwood floors and butchered the bottom of my cabinetry and chipped my countertops when installing an oven. Was the recommended delivery and installer from NE appliance in Braintree.
Scott installed a dishwasher that I bought through Lowes. He was quick, neat, and courteous as well as made sure we had no questions about maintenance or usage. He had to deal with the Braintree Building inspector being a jerk and was polite with us throughout.
Install Dryer — Scott was super helpful in installing a new dryer I bought through Lowe's. Lowe's botched the delivery process but Scott was willing to go to the store and pick up the necessary gas lines and then come over to my place to hook up the dryer. He was very helpful over the phone - coordinating with Lowe's himself, and saved us a lot of time by picking up the parts himself when Lowe's should've delivered them but failed to do so. He installed our dryer quickly, cleanly, and professionally - and gave us some tips on vent line maintenance. He arrived right when he said he would too. Very much appreciate his work and assistance in getting this done.
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1 change recorded — last scanned Jul 31, 2026.
Rapid response5.0
Bathroom renovations4.8
