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Marc Ortiz Heating & Cooling. is a heating and cooling business in Framingham, MA. In its own profile description, it says it provides heating and cooling service and installation and yearly maintenance, works on heat pumps, mini splits, boilers and oil, and does oil tank installation and removal. In a 2024 review, a customer wrote that Marc came within a couple of hours, identified the solution and fixed it in no time, leaving their HVAC up and running on a very hot day. In a 2024 review, a customer wrote that Marc fixed the heating in their townhouse the same day the problem was identified. In a 2024 review, a customer wrote that Marc explained their system, showed them how to take care of it if the issue happened again, and mentioned some equipment he would suggest replacing before too long, with no pressure. In a 2024 review, a customer wrote that Marc was punctual and communicative, diagnosed the issue and explained what needed to be done, with options. A 2024 review described a free estimate on the visit and a cost of $8,800 to replace a furnace and condenser, which that customer called reasonable. In a 2024 review, a customer wrote that he serviced their oil burner, the problem was not resolved, and after a few days he came back to follow up and figure out the problem. In a 2024 review about an oil burner that was locking out overnight, a customer wrote that Marc serviced the boiler and changed the electrode rods, that the problem got much worse afterward, and that he set another appointment but never showed up. In a 2025 review, a customer wrote that they were charged $150 to be told an error from the outdoor condenser and faulted the lack of calling and following up.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Marc Ortiz Heating & Cooling.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Charged me $150 to tell me an error from the big condenser outdoors. There is no ownership of calling and following up. No ownership of trying to get things done on time. If I knew who to reach out for parts and then who to call for service, why would I hire some to just tell me an error code?
Consistent with previous reviews of Marc, he is a consummate professional, ultra, responsive, and very proficient. I recommend them without reservation.
Marc took care of our issue quickly and professionally. He explained our system and showed be how to take care of it if it happens again. He also mentioned some equipment he would suggest replacing before too long but no pressure.
Marc came tight away and fixed heating in my townhouse, he identified the problem and fixed it the same day we identified the problem, would use again!
We had an issue with our oil burner. I called him and he serviced it. Unfortunately the probl3m didn't get resolved. I called him and after a few days he came back to follow up and figure out the problem. He has been very responsible and responsive.
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2 changes recorded — last scanned Sep 27, 2026.