Marco Polo Home Builder — also doing business as Marco Polo Construction and MP Home Builder — is a Massachusetts general contractor whose own site says it's been doing home additions, kitchen and bathroom remodels, and new construction in the Boston area since 2001. Directory listings place the company at different addresses over the years (Brighton, Stoneham, and an OSHA record from Belmont), which likely reflects a business that's moved more than once across two decades rather than three separate companies.
The written record includes some genuinely striking praise. In a 2025 review, a customer who'd interviewed ten different contractors for a gut renovation and second-story addition called the company the most communicative and competitively priced of the bunch, with a large in-house team. Another 2025 review described a contractor from the company inspecting an attic a home inspector had flagged during a sale, finding only a minor fix was needed, and charging $600 for it after another company had quoted $15,000. Further back, a 2018 review described a full kitchen and bathroom remodel, floor refinishing, and painting in a Back Bay condo with what the customer called exceptional workmanship, and a 2017 review described building an entire primary suite — walk-in closet, heated marble floors, steam shower — inside an 1889 Victorian, blended into the house's original details. A 2019 review described a hundred-year-old home's renovation wrapping up in three months, with a woodworker who reused original wood to repair trim and a window sill.
What to know before calling, and it matters: a 2024 review said the Massachusetts Home Improvement Arbitration Program found the company in breach of contract for abandoning a project, with a state arbitrator awarding the customer $98,562 in damages. A 2025 review described a lawsuit in which a court awarded a different customer $400,000 after the company allegedly departed from the architect's plans and used unlicensed plumbers and electricians, damaging the home — the reviewer said the judgment went unpaid. Separately, OSHA cited the company for two safety violations at a 2023 inspection, with proposed penalties of $4,000. Ratings also vary sharply by platform — 4.9 stars from 34 reviews on Angi against 3.0 from two reviews on HomeAdvisor — and directories list several different license numbers for the business that haven't been independently verified against the state registry.
This is a contractor whose long record includes real, detailed praise for ambitious projects, but also two of the most serious complaint outcomes — an arbitration finding and a court judgment — that show up anywhere in this kind of record. Anyone considering Marco Polo Home Builder for a major project should verify its current license status directly with the state, ask pointed questions about both the arbitration case and the lawsuit, and get everything in writing before work begins.
