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Verified record
Marco Polo Home Builder has built additions, remodeled kitchens and bathrooms, and gut-renovated homes around Boston since 2001, with a decade-plus paper trail of detailed, specific praise — a Back Bay condo gut renovation, a century-old house rewired and re-plumbed in three months, a master suite carved out of two rooms, a window sill and trim rebuilt by an in-house woodworker using salvaged original wood. As recently as mid-2025, a homeowner who interviewed ten contractors for a gut renovation and second-story addition chose Marco Polo for being the most communicative and competitively priced, with a large in-house crew; another homeowner credits the company with a quick, honest look at an attic repair that a competitor had quoted at $15,000. That long, mostly strong record sits alongside two serious, formally adjudicated disputes. In a 2024 review, a homeowner describes the company abandoning their project and keeping their money, and says the Massachusetts Home Improvement Arbitration Program found Marco Polo in breach of contract for roughly $98,562 — money the reviewer says was never paid. In a 2025 review, a different homeowner describes work that deviated from the architect's plans, unlicensed plumbers and electricians, and property damage, and says a court awarded them $400,000 in a lawsuit against the company — again, money the reviewer says was never collected. Separately, a 2023 OSHA inspection of the company resulted in two citations and $4,000 in proposed penalties. Ratings diverge sharply by platform: Angi shows 4.9 stars from 34 reviews and Houzz 4.2 from 5, while HomeAdvisor — the platform carrying the arbitration account — shows just 3.0 from two reviews. That split is worth sitting with: it isn't that reviewers disagree about the same jobs, it's that very different experiences with the same company show up on different platforms. Before hiring Marco Polo for anything sizable, it's worth asking directly about both disputes — how they were resolved, whether the arbitration award and the court judgment were ever paid, and what changed afterward — alongside the usual questions about licensing and who's actually doing the plumbing and electrical work on the job. The craftsmanship reviews here are real and span a decade, but so are two formal findings against the company, and a homeowner weighing this one should know about both before signing a contract.
“Marco Polo Home Builder, INC | 236118 | 7 | 1 | 2 | $4,000”
“MARCO POLO HOME BUILDER, INC — a residential remodelers facility located at 55 MUNROE STREET, BELMONT, MA 02478 — was the subject of a formal OSHA inspection that resulted in 2 citation(s) and cumulative proposed penalties of $4,000.00.”
Marco Polo should get a zero rating! Marco Breda cannot be trusted! They did not follow the architect’s plans and used unlicensed plumbers and electricians. They made a lot of damage to our home. We sued and the court awarded us $400,000. We haven’t seen a penny from Marco!
We recently completed a gut reno and second story addition. After engaging 10 different contractors, MP was the most communicative, interested, flexible and competitively priced. MP has a large in-house team of experts that work efficiently and adapt to the home owner’s needs and preferences. The employees worked 6 days a week and took great pride in their work. They were personally invested in our project and wanted to make it the home of our dreams. The team includes an amazing designer, Nataly, who helped with selecting finishes. The onsite foreman, Adriano, demonstrated expertise and kindness. Seichelle and Marco did an excellent job with operations, ordering materials and problem-solving. We have been back in our home for 10 months. Anytime I have an issue, Seichelle and the team have addressed it. They have gone above and beyond what is expected. We could not be more pleased with our project. We strongly recommend MP for your next project!
I want to sincerely thank and highly recommend Marco Polo home Builder! While I was selling my house, the buyer’s inspector believed the attic needed repairs. One company quoted me a staggering $15,000. Thankfully, I had a general contractor from MP home Builder come take a look. He spent a lot of time carefully inspecting the attic and determined that it actually met all the requirements — there was only a small issue that needed to be fixed. They only charged $600! From $15,000 to $600 — that’s not just a price difference, it’s a clear example of honesty, integrity, and professionalism. MP home Builder doesn't lie or exaggerate just to make money. They are genuine, responsible, and truly care about doing the right thing. In today's world, a company like this is incredibly rare. What’s more, MP home Builder also does HVAC, furnace, electrical, and other types of work, and their prices are much more reasonable than other companies I’ve dealt with. If you're looking for a company that is honest, detail-oriented, fair in pricing, and trustworthy, this company is absolutely the one to hire!
Stay AWAY from this company. They abandoned our project and took our money. The Commonwealth of Massachusetts Home Improvement Arbitration Program has found Marco in breach of our contract. The State Arbitrator finds the total of Ninety-Eight Thousand, Five Hundred and Sixty-Two Dollars ($98,562.00) in damages. Here is our case number CASE NO: 20-HICARB-026 DO NOT TRUST THEM!
In addition to the kitchen, they also remodeled our bathroom. Marco was sensitive to the fact that we only had one bathroom and made sure we were out the facilities for the minimum time possible. Our bathroom remodel was completed with lightning speed which we really appreciated! The kitchen remodel was also speedy. They worked with our requirements for smaller than usual appliances, finding, and even building, cabinets to fit our small kitchen space. Everyone who worked on our projects were very professional, wearing masks and keeping windows open even in the winter months. We're very happy with our new kitchen and bathroom!
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1 change recorded — last scanned Sep 11, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Marco Polo Home Builder, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
Decks and porches5.0
Clients returning for 10 and 20 years5.0
Detailed craftsmanship5.0
Renovates century-old structures5.0
