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Ninety-two percent of Mark Hardwood Flooring Service's 110 Thumbtack ratings are five stars, and the five reviews on the platform back that up with real specifics rather than blanket praise. The Revere shop is a small, background-checked operation run by John Nguyen, 16 years into the hardwood trade, doing installation, sanding, refinishing, and staining. The specifics repeat across jobs. In a March 2025 review, a Brookline homeowner described John working through a problem found under old wall-to-wall carpet without losing the schedule, staying in touch the whole way. A July 2025 review says he came in on a holiday weekend to get floors finished before a move-in deadline. A November 2025 review mentions a 1,200-square-foot carpet-to-hardwood conversion plus a staircase and some resanding, with materials ordered the same week the job was booked. The most recent review, from July 2026, is shorter but lands on the same theme — easy to work with and mindful of the customer's budget. The five quoted reviews are drawn from a larger pool of 110 Thumbtack ratings, and the platform's own breakdown shows a small tail of lower scores — about 3% sit at one or two stars, with nothing further shown about what those were about. There's no licensing or BBB information here, so that's worth asking about directly rather than assuming either way. For a straightforward hardwood job — new floors, a refinish, staircase work — this is a shop with a specific, repeatable track record behind the star rating rather than just a number. Worth confirming the quote covers the exact scope, since the reviews describe fairly different jobs, from full-room conversions to targeted resanding.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from MARK HARDWOOD FLOORING SERVICE. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
I absolutely loved working with John. He was so delightful to work with and in general! He understood our desires to keep the budget as low as possible. I would use them for any job in the future not just floors!
We John on 11/01/25 to do hardwood from carpet on 1200 sq ft area in our house along with hardwood on stair case and resanding some areas where hardwood exists. He is very prompt in responding and immediately ordered the material so he can start work this week. my experience is very good so far.
We were on a very quick time crunch because we needed to move into our new home. John was super accommodating, he even came on a holiday weekend to start the floors. The floors look beautiful and we are so grateful that John and his team were willing to come on the weekends to finish up so that we could move in on time. John is very responsive over text, super reliable and very knowledgeable. We would hire again and will definitely share his information with anyone who needs to have their floors refinished!
John did a great job on my floor project. He's professional, communicative, and easy to work with. I'm impressed with both the quality and how fast he got the job done on time. Thank you!
John with Marks hardwood floors was incredible - I can’t say enough positive about him- right on time, so hard working, project moved ahead right as planned (and stayed on track even when we found some surprises under the old wall to wall carpet), he kept me posted on progress and was always responsive. He is the best, he made my project so easy. He does hardwood floors and so much more. I have recommended him to so many people!!! Thank you John!! -Emily in Brookline (refinished hardwood floor in one room, wall to wall carpet removal in another room and repairing/refinishing that hardwood floor, wallpaper removal and painting a bathroom, replacing electrical switches)
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1 change recorded — last scanned Sep 9, 2026.
Trusted by contractors5.0
Tile craftsmanship5.0
Careful prep for clean finishes5.0