Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Marra Flooring & Design. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Marra Flooring & Design, a family-owned Ashland showroom run by Rob, is the kind of flooring company that turns into a standing relationship — several reviewers describe using them for a third, fourth, or more projects across their own home and family members' houses, and general contractors and a restoration-company project manager both describe it as their go-to flooring subcontractor. The volume of praise from 2022 through 2026 is substantial and specific: full-house refinishing and new-floor jobs timed to tight move-in deadlines, a 2,500-square-foot renovation completed on budget, a custom tiled shower, and smaller jobs — a single church office floor, a stairwell patch — handled, per reviewers, with the same attention as a larger contract. Dylan, the frequently named project manager and sales associate, and owner Rob come up by name across years of reviews for responsiveness and honest advice about what actually fits a customer's budget rather than the most expensive option. Set against that is a real, if smaller, pattern of serious complaints — five one-star reviews scattered from 2022 through mid-2025, not clustered in any one period. Two describe installation damage and cleanup problems: a 2022 review said installers clogged an AC unit and didn't cover fire alarms while sanding, and a 2023 review said a refinishing job came out a mismatched color with scratches, with the company demanding full payment anyway. A 2024 review said LVT flooring installed in 2021 started lifting within about a year. A July 2025 review, the most recent negative account, alleged a return promise on pre-purchased flooring wasn't honored and said the customer was pursuing the matter in court. None of the last 15 reviews, all from the past six months, include a complaint. For a flooring project — especially a larger renovation where Marra's showroom selection and project coordination are the draw — the company has an unusually deep and mostly excellent track record; given the specific complaints above, it's worth getting installation and return terms in writing and doing a careful walkthrough before final payment on any job.
Marra flooring did an excellent job of repairing and refinishing my kitchen floor. I had a few sections of the floor that needed new wood and they did a fantastic job of blending the new wood with the old floor, I was also pleasantly surprised by the fact that there was very little dust, the team did a great job of preparing and cleaning up when they were done.
Great family owned company. Rob is very personable and professional. He innstalled a new kitchen floor in one day. Still looks great after 9 years!
I recently stopped into the Marra Flooring & Design showroom and had an excellent experience from start to finish. Dylan was my sales associate, and he was incredibly knowledgeable, patient, and helpful in walking me through all of the flooring options. He made the entire selection process easy and stress-free. I also had the opportunity to meet Rob, the owner, who was an absolute pleasure to work with. It’s clear he truly cares about his customers and takes pride in his family business. Throughout the ordering and scheduling process, both Dylan and Jim were fantastic. They were always quick to respond, kept me updated every step of the way, and made everything run smoothly. Glenn came out to complete the measurements and was professional, thorough, and right on time. It’s refreshing to work with a family-owned business that genuinely values customer service. Everyone I interacted with was friendly, honest, and professional, and their pricing was very fair. If you’re looking for high-quality flooring, outstanding service, and a team that truly goes above and beyond, I can’t recommend Marra Flooring & Design enough. Five stars all around!
Had some floor issues, called Marra flooring, they came out and gave me an estimate rather quickly, and even came out quicker to install some flooring and a backsplash. Customer service was excellent, and the quality of the job was also great. I will definitely use them again for my upstairs bathroom.
Had the pleasure of working with Marra Flooring on a project we had in Worcester, Ma. They provided a complete solutions for hardwood replacement, sanding, staining, and carpet install. The process was great, with great communication, competitive pricing, and everything was done on time. As a builder, these elements are very important for smooth and superb execution. Would highly recommend to builders and homeowners alike!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 24, 2026.
Tore off a finished roof over minor misalignment5.0
Responsive project managers4.8
Deck & stair rebuilds4.6
Fast, reliable turnarounds4.3
Detail-matching3.8