Mass Appliance Svc

Mass Appliance Svc is an appliance repair business with a 4.9-star average from 244 ratings on HomeAdvisor. On that profile the company describes itself as locally owned, with over 40 years of experience. A 2020 customer wrote that Mark responded 10 minutes after a HomeAdvisor request, was at the house within half an hour, had the parts on his truck and repaired a Samsung dryer in less than an hour. A 2022 customer said Mark fixed a dishwasher within a half hour and charged exactly what he quoted. In a 2021 review, a customer said Mark and Michael repaired a double oven and were neat and on time. A 2024 customer said Mark swapped out the heating element on a dryer, and when something went wrong a few months later, a defective part was found and changed out at no charge. A 2024 customer said a GFI breaker problem came up after Mark's repair of two appliances, and he returned quickly and corrected it. The Better Business Bureau gives the business an F grade and lists 6 complaints.