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A May 2023 customer says Carlos diagnosed an LG washer problem in less than ten minutes, ordered a part and returned a few days later to finish the repair. The washer worked like new afterward, and the customer praised a clear quote and a total below what they expected. Masters Of Appliance, based in Melrose, describes repair service across Greater Boston for washers, dryers, dishwashers, ovens, stovetops, refrigerators and microwaves. Its Thumbtack page shows a 5.0-star average from 251 ratings. Dated written customer accounts run from 2020 through 2023 and repeatedly name Carlos. In April 2023, a customer described a repaired stackable washer-dryer, a part obtained in two days and communication throughout the process. A separate April 2023 reviewer, William in Medford, credited Carlos and his assistant Kevin with fixing a washer he had considered replacing. A February 2023 customer had several appliances with problems. They said some issues were resolved immediately after the initial investigation, while the team checked parts availability for possible additional repairs and explained a cost-effective approach. Other customers writing in 2023 praised fair prices and efficient work. The older accounts also describe how Carlos approached diagnosis. In November 2020, one customer said he advised replacing an appliance because repairing it would not be worth the cost. A December 2021 reviewer praised a quick visit and diagnosis during Christmas week; in November 2022, a repeat customer described him as reliable and responsive.
Amazing service! Previous assessment of the issue was a fraud and he came and honestly and quickly solved our problem at a fair price. Highly recommended
Carlos was great. I’m always nervous calling appliance repair companies. My experiences have always been unsatisfactory for a number of reasons. But Carlos arrived, diagnosed the issue with my LG washer in less than 10 minutes. His quote was clear, rates were reasonable, and the total was surprisingly less than I expected. He ordered the part needed and returned a few days later to complete the work. He was polite, professional, and done in 30 minutes. My washer works like new again and it cost far less than I expected. I will use their services again.
Master of Appliance fixed my stackable washer dryer He diagnosed the problem and got the part in two days He communicated with me every step of the way and I would definitely recommend this repair man. Plus very punctual which today in my opinion is a real plus
Knew his stuff. Efficient. Good price point. Would repeat.
I'm so glad I found Carlos (and his assistant, Kevin). I was wondering if I needed a new washer, but Carlos & Kevin did a fantastic job fixing my washer. I was very pleased with their work. Very thorough and professional. I highly recommend Carlos to anyone! - William (in Medford, MA)
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