Vasi Refrigeration HVAC

Vasi Refrigeration HVAC is essentially one name in Saugus -- Vasi himself, who reviewers describe less like a vendor and more like a guy on speed-dial for anything heating, cooling or refrigeration in the house. The story that repeats most is speed under real urgency: in a 2026 review, a family with a newborn and no heat got a fix within two hours of an after-hours call; in a 2025 review, a household with an autistic 4-year-old and a broken central air unit during a heat wave had him at the door within an hour; in a 2022 review, another customer's air conditioning was running again within an hour of a same-day call during a hot spell. Honesty about what a job actually needs comes up almost as often as speed. In a 2026 review, one customer described switching to Vasi after a previous company charged them repeatedly without solving the problem, and Vasi fixed it the same day. In a 2025 review, a homeowner said Vasi kept a dying 1990s-era furnace running one more winter with no push toward replacement, doing "exactly what was needed." Several customers describe using him exclusively for five to ten years for both heating and air conditioning, including a full system install and a ductless mini-split. The read isn't spotless. A 2022 review said flatly that if Vasi didn't originally install the system, "he won't give you the time of day," and a 2023 review described a vague, weeks-out callback in response to a routine scheduling request. Those sit as exceptions in an otherwise deep, repeat-customer-heavy record; Reddit and Nextdoor posts from 2023 through 2026 also name him as a go-to local recommendation. Its Better Business Bureau page shows an A+ grade and lists 20 years in business, though the page itself shows no complaint or review count. Google shows 4.7 stars from 54 ratings. For an established customer, or a system he's already familiar with, the record here is about as strong as this category gets -- a new caller with an unfamiliar system may want to confirm availability up front.