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A 2024 customer living in Kentucky said they set up an appointment with Mark within 24 hours, through one call and one text, to repair their elderly mother's tub-to-shower switch in Buxton and replace the shower head. That 2024 customer said Mark kept their mother informed during the repairs, explained why he was replacing things, and that she got a senior citizen discount. A 2023 customer said he called right back, offered to swing by that day, and after finding several clogs of grease stayed to fix the pipes, then gave a rundown of what was done and suggestions on future fixes. A 2022 customer said Mark installed a Baxi heater without being trained on that kind of heater, and described frequent lights going off and no heat and hot water. That 2022 customer said there was a long holiday weekend without heat and hot water, and that multiple calls went without a pick-up or a returned phone call. A 2022 reviewer wrote that someone in the back seat of the company's truck flipped them off near the Maine mall.
Typical your area range for this kind of work, from regional averages — not a quote from McPherson Plumbing & Heating Incorporated. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
I was pointed in Mark's direction through Peter Mason at Po-Go Realty. I needed someone to go look at (and repair) my elderly mother's tub-to-shower switch and replace the shower head (she's in Buxton, I live in Kentucky). Through one call and one text, I was able to set up an appointment with Mark within 24-hours. During the repairs, he kept my mom informed with what he was doing and explained why he was replacing things. According to mom, Mark was courteous, kind, and professional...and she got a senior citizen discount. Can't thank Mark enough for getting this matter taken care of 100% all the way around! Thanks!
On a whim, I called and left a message. He called right back, asked for a description of the problem, and offered to swing by that day. After finding several clogs of grease, he stayed fix the pipes. He promptly gave us a run down of what was done and suggestions on future fixes.
While waiting for my husband at the Maine mall today your company truck drove past me. As I was reading your truck to see what business it was a blond in the back seat flipped me off and thought it was funny. Not a great look for a truck with your business name all over it.
Mark installed a Baxi Heater for me without being trained on this kind of heater, which I later found out from the first other heater/plumber that he pawned off on me. This was after FREQUENT lights going off and no heat and hot water. Mark, initially would come out to fix it. Then he showed me which sequence of bottoms to push to fix it. Then it became that the button pushing didn’t fix it. There was a FRIGID LONG HOLIDAY WEEKEND without heat and hot water. I called multiple times without a pick-up or a returned phone call. Second professional finally pawned me off on Aubie Plumbing and heating who actually knew and were trained in a wall installed Baxi Burner. Five years later and another call to Aubie’s will happen today. Mark’s kind and professional option on installing a different hot water/house heater could have avoided all these problems. Avoid hiring Mark MacPherson!!!
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1 change recorded — last scanned Oct 5, 2026.