Midtowne Plumbing & Heating

Kris and his team were great. I was in a pinch and needed prompt service. Even though he had a full schedule, he heard me out and then shuffled his schedule to help me. He showed up promptly, fixed my issue, and provided a very fair price. Thanks again for the help!

Be careful on difficult projects...hired them as Kris was responsive and sold me on his professionalism (they were tied with the highest price out of three bids I received) but when the whole house PH filter was installed, it was done sloppily at first with leaking PEX connections and they had to come back to reroute and use proper materials. Fast forward 9 months and a problem was discovered that the filter was installed BEFORE the sediment filter and was effectively gumming up my entire water supply and i had no water pressure. When I called to ask what can be done, the father came out to look and diagnose the issue (super nice guy BTW), but my subsequent phone call with Kris was met with "I did what you told me to do" and it would be another $2400 on top of $1700 i already paid. Not sure how a homeowner is responsible for showing how to perform a proper install? Either way, I'm having it fixed right now by another plumbing company for half the price and a much better/cleaner job. I'm in sales and the worst thing you can do is to leave a client hanging...whether or not you think it's your fault. It's a few hundred bucks in materials and ALL labor time. Live and learn...

Worked with Kris and his team. All these guys know plumbing. One of the best plumbers in all of mass you will you will not be disappointed with the knowledge of Kris and his team. And the dedication Kris puts into his company he treats every job likes it’s his own home ensuring that everything is done to his satisfaction and to Massachusetts codes no shortcuts taken when you hire Midtown. Kris keep up the great work. You are running a great business. And one of the Fairest plumbers in all of Massachusetts!

Kris answered my call right away with my emergency plumbing issue and took care of it reliably and quickly. Can’t ask for a more trustworthy business.

Excellent work! Great communication, helpful and thorough. I had a leak in my humidifier furnace and they first helped me assess over phone, then came to help remedy the leak and explained to me my options. Fast, thorough, and very professional. Highly recommend!