Modern Pest Services

Modern Pest Services runs a Woburn, Massachusetts branch of a New England–wide operation — an Anticimex company covering Massachusetts, Connecticut, Maine, New Hampshire, and Rhode Island. The company traces its founding to 1945, a claim BBB corroborates by counting 81 years in business, and it carries a QualityPro certification from the National Pest Management Association on top of a BBB A+ rating and a Best Pick Reports certification from July 2024. On Google, 609 ratings average 4.7 stars, and the last six months of reviews back that up with specifics rather than just praise. Ant treatments, rodent and bait-station checks, and wildlife exclusion each get handled by name-checked technicians — Patrick, Fabian, Christian, Jeffrey, Mike. In May, a tenant described Fabio spraying the exterior around both doors and then walking through the after-care: keep the dog inside for four hours, keep the windows shut until it settles. In January, Andrew and Carlos patched two holes squirrels had been using to move between a customer's second and third floors and installed a one-way door — the customer reports the scratching stopped for good. Another reviewer called in cold about an ant problem in May and had it resolved on the first visit, with a follow-up exactly two weeks later, as promised. Christian gets credit for practical advice on keeping wasps and mice away, and Jeffrey is singled out for a thorough bait-station and termite-trap check paired with an exterior ant spray. The one real knock in six months of reviews is price: a customer rated the visit four stars but called it 'a little pricey.' Past that, the recent stretch carries no complaints about missed appointments, ineffective treatments, or skipped callbacks. This reads as a company built for ongoing pest relationships — recurring ant and rodent visits, wildlife exclusion, termite bait-station monitoring — rather than a single walk-away job. Worth asking what a treatment plan costs before signing on, since that's the one soft spot reviewers mention.