Mom and Pop Plumbing & Drain Service, LLC

Mom and Pop Plumbing & Drain Service carries a 4.8-star Google rating from 171 ratings, and the calls it takes are everyday ones: a blocked kitchen drain, a leaking toilet tank, a water heater that quit. The company says it has been in business 9 years and lists towns from East Lyme, Groton and New London to Norwich, Hartford and Putnam as its service area. A recent customer said Brandon Cooke and Kirstie arrived in the estimated time window for a blocked kitchen drain, fit them in the day they called, and found and repaired a cracked pipe during the same call. A recent customer said Jay explained a leaking 5-year-old water heater, and the company came back the following week to replace it and bring it up to code at a reasonable price. A recent customer said 'J' and his apprentice Joey looked at a tub/shower leak in the morning, gave a fair quote, and were back by noon with the materials; the leak was repaired shortly after. That customer said J offered to replace the drain for a fraction of the price two other plumbers had quoted for a new tub. A recent customer said Tim fixed a pipe under the kitchen sink that had several broken parts and explained how to maintain it. In a 2026 review, a customer said Josh arrived within a few hours of a burst upstairs pipe, spent the day repairing it and wrapped it in insulation. In a 2025 review, Plainfield Youth Football/Cheer said the company replaced piping and took down a wall at its field, working past normal hours to finish before the first game. A recent customer paid 60 dollars for a visit to a leaking toilet and wished the cost had been stated upfront. A recent customer said the technicians drained dirty flooded basement water into the washing machine without discussing it, and water puddles were still in the basement. A recent customer wrote that they were still without hot water after the visit. In a 2026 review, a customer said the company wanted to charge for parts that were not needed.