Mr. Handyman of Cape Cod and the Islands

Mr. Handyman of Cape Cod and the Islands is a locally owned Neighborly-brand franchise based in South Dennis, handling everything from a stuck slider door to a full bathroom gut-and-rebuild across Cape Cod, Martha's Vineyard and Nantucket. Field work draws consistent praise. Google shows 4.8 stars from 456 ratings, and named technicians come up again and again — Tyler, Jon Bowden, Dave Madison and others are credited for showing up on time, explaining the work, and cleaning up afterward, with one reviewer noting a crew vacuumed the floor when the job was done. On the remodeling side, a rental-property owner described the company turning water-and-mold damage into what she called almost an entirely new bathroom, and a separate reviewer had a bathroom remodel documented with progress photos, including work later hidden behind walls and shower panels, before it was covered up. In a 2023 review, a homeowner described a kitchen remodel that ran cleanly from demolition through finishing. The last six months tell a more mixed story than the overall average suggests: of 12 recent reviews, 3 are negative. One described a dryer vent the company installed failing within months and being asked to pay again to fix it. Another called $400-plus to replace a wax toilet ring and flange excessive, with a $10 card-processing fee on top. A third said staff would not engage with the customer's argument that a wiring job involved only low-voltage data and thermostat cable, insisting instead that it required a licensed electrician. These aren't isolated complaints — a 2022 review raised the same objection about cost for a roughly 45-minute outdoor repair, and a January 2026 review described a rude phone interaction that sent the caller to a competitor. Its BBB profile lists a B- grade with one complaint on file, alongside a Massachusetts building-regulations license number BBB records show for the business. For a straightforward repair or a documented remodel, the crews that show up have a long, mostly positive record behind them — Google, Thumbtack and Angi all put it well above 4 stars, and the written record reaches back to 2018. The pattern worth asking about up front is cost: get a firm, itemized quote before work starts, especially on smaller jobs, given how often price was the sticking point when things went wrong.