MTS Siding and Roofing LLC

Matt came to my house in June and gave me a quote for a full shingle replacement and quoted me around $8000 dollars and he stated “ we will take pictures of your roof. But he did not follow the steps that he told me in stating that his guys will send him the pictures and if it needs repair and I will reach out and speak to you directly, to make sure I have approval to do any repairs that is necessary.” Denise My wife spoke to the foreman who was on the property at the time and asked the foreman directly if he sent her husband the pictures of the damage of the roof and the gentleman stated “NO”he sent them to Matt and Matt had to forward them to her husband” but it never happened (not happy about that situation at all,) then when Matt came to the house to collect his pay, he stated he was too busy with another customer doing a quote to make a phone call to me and to make sure repairs was approved) I told him that was not what he stated his process was to me before I approved the work on reshingling the house. Matt and I never spoke the whole day.!!!!(Makes you feel like your not a customer, YOUR ONLY A CHECK !!!!( not satisfied with customer communication at all by what was stated before the job was approved) I came home from work around 4 pm and the roof was 3/4 of the way done, I Tried offering beverages to the crew, but they did not understand English.water was handed out . They had the roof completed by 8PM that night, That included stripping the old shingles, Doing whatever repairs that was supposedly done , (that I didn’t see ) replacing whatever wood that was supposedly replaced ( that I didn’t see ) and according to Matt it was a total of eight pieces of 1x8x16 foot long pine ledger board according to my receipt. The roof came out good, The workers cleaned up all of the mess, The dumpster was picked up the next day( Although there was some nails that fell out of the dumpster when it was picked up from my driveway and lucky my wife looked before she moved her car or would’ve got a flat). I would have to say my biggest disappointment through the whole shingle replacement was being charged over $1000 dollars for eight boards .When Home Depot’s price is $12.88 aboard . Matt never turned around and told me the additional cost of what I was looking at for repairs to get my approval. He just went ahead and repaired my roof and charged me an additional $1024 for eight boards which I find completely ridiculously priced, And when I turned around and questioned him and asked him why the price was high for eight boards and complained a little bit, he turned around and had the audacity to tell me “you’re the only one that complained about the price”Everybody else just pays it with no questions asked. So yes, Matt may know his business, He has a crew that does well and puts a roof on in a timely manner, But in my honest opinion regarding Matt, He’s a hustler, He gave me a low price to get the job and instead of communicating with me like he said he was going to do , he did not follow his own process of what he stated to me and he hustled me out of an extra thousand dollars for eight boards to increase the cost of the roof, which I do not find acceptable by no means. His crew does Do a quality roof but I would be skeptical regarding the price due to being charged $1024 dollars for eight boards with the boards only total $103.04 cents at Home Depot is a bit extreme If you look below, you will see the calculation from Home Depot, which charges $12.88 per board You can use your own judgment, This was my experience with Matt. The roof came out good, but from here forward, I probably would not trust Matt or use him again. Especially after charging what he charges for additional lumber and PRICE GOUGES HIS CUSTOMERS!!!! Home Depot pricing $12.88 for 1 board, but I was charged $1024 dollars for to repair of the my roof of only 8 Boards. $12.88. X 8 = $103.04 is the actual cost for wood 1 in. x 8 in. x 16 ft. Ledger Common Softwood Boards Model# 234611 $12.88 each 食食食食食（3.8/311） Pickup: 133 in stock at Auburn

Do not like people that do not take any responsibility's for negligent workers. And blow off there customers and talk down to them and try to get away with the hope that the elderly just don’t know better. Not recommended. Internal water damage by MTS, removing a pice of flashing on a roof just above the one they were working on. It was in there way.Have pics, video. They think I can’t prove it but I can. MTS can’t prove they did not cause the leak. They supplied all the pics and text messages to confirm there negligence. With a lot of polishing crap in the middle to make it sound better. No permit pulled no fall protection no accountability. Not again, ever. MTS had many chances to make it right. They just ran away. If some one comes to your house to fix a 10x10 roof but take a pice off another roof just above and leaves it open to the elements then comes back to replace it after, the water damage, and charges you more $ and thinks they are not responsible… for damages…yup not a way to run a good business. Would be no Stars..And would be no need for this 1 star post 👎 MTS favorite line is it’s not my roof leaking… yup because of the flashing you remove from the main roof to work on your 10x10 roof. And failing to reinstall the flashing on the main roof.= MTS fail. A few pics, are from under the 10x10 roof that was done. It’s on the outside side of the support beam. Only way water gets in this area is a water leak above it. I was told water would not travel down and around that beam to drip off the ceiling as in the pictures below 👇

Couldn't have had a better experience!! Easy process from start to finish , hade multiple packages to pick from. Very punctual and professional highly recommend

The crew is so professional, works so fast and cleaned my yard so well Great price. Great communication would recommend to anyone!!!

Everything went great. The only thing I wish differently was the boxes for the lights to be the same shade of color as the siding.