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National Floors is Robert (Bob) LaPorte's hardwood flooring shop in Beverly, a three-person, owner-operated business that Thumbtack puts at 37 years in business, with a background check in the owner's name. He sells and installs hardwood, historic pine, cork, bamboo, engineered floating floors and luxury vinyl plank, levels subfloors, removes carpet, and sands and refinishes; Porch adds stair flooring. This is the North Shore operator, not the multi-state retailer National Floors Direct of Avon and Braintree. The reviews are about one person's craft and responsiveness. In June 2026 a homeowner had 1,000 to 1,500 square feet refinished and stained and called the result gorgeous; in December 2024 a couple whose floors were too far gone to restore valued Robert's honest advice on what to do instead. The 2019 accounts show the same pattern: a landlord whose tenants had wrecked a second-floor apartment had him out the next day and the floors done by Monday; a homeowner who could not find flooring help for days texted him, had him out that afternoon, and had a small solid-wood floor finished the same day; and a couple who found no hardwood under their old kitchen cabinets after a remodel had the exposed areas patched to match. Undated Porch reviews describe a water-damaged bedroom floor replaced rather than patched, same-day consultations on choosing flooring, and jobs finished neatly on the promised schedule, with more than one customer planning to bring him back for another room. Thumbtack shows 4.9 stars from 27 ratings, 93 percent five-star with the remainder three-star, and 65 project photos. For a North Shore homeowner who wants old floors refinished, a patch blended into existing hardwood, or a new floor chosen and laid by the owner himself, this is a well-regarded small shop. Ask for the finish schedule and stain samples in advance, and confirm timing, since it is a small crew that reviewers describe as fitting in urgent jobs.
“They left my house in an unlivable condition with no bathrooms or stove.”
“Do not, and I repeat, DO NOT use Empire or National Floors Direct. Know people who have used them and the final product was a disaster within a year.”
“I just couldn't trust them so I sent the guy packing. He was very loud on his way out.”
“anyone that has used a national known flooring company, like Empire or National Floors Direct, how was your experience?”
“Don't use National Floors Direct.”
Robert is a true pro and a pleasure to work with. My floors are now gorgeous! Details: 1,001 - 1,500 sq ft • I need a stain applied • Residential — Hardwood Floor Refinishing
Robert did an amazing job on our floors. We really appreciated his attention to detail and his advising us on what to do with our floors (sadly not in good enough condition to restore). You can tell he's passionate about wood flooring and producing quality work. We will definitely work with Robert on future projects! Thank you, Robert! Details: Engineered hardwood • 501 - 750 sq ft • I will purchase the materials • Home — Floor Installation or Replacement
Robert was exceptional in his floor work. I have a 2nd floor apartment that needed to be done right away since the last tenants nearly destroyed the place. Robert came out the next day after we spoken and worked all day to get this apartment ready by Monday. I would highly recommend Rob for any flooring needed since he is knowledgeable, very friendly and easy to work with. Details: Engineered hardwood • 501 - 750 sq ft • Homeowner or property manager (done) • Home — Floor Installation or Replacement
Could not find flooring help after days of searching. I connected with Robert and we discussed needs via text. He came out that afternoon and finished floor in one day..did beautiful job. Would not hestitate to recommend. Details: Solid wood • 100 - 250 sq ft • Homeowner or property manager (done) • Home — Floor Installation or Replacement
We had recently remodeled our kitchen and discovered there wasn't hardwood under our old cabinets. Rob did an amazing job patching up the areas exposed with the new layout! We plan on using him again when we replace our old carpet with hardwood floors. Details: Solid wood • 100 - 250 sq ft • Solid wood • Homeowner or property manager (done) • Home — Floor Installation or Replacement
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3 changes recorded — last scanned Jul 31, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from National Floors. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
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Trusted by contractors5.0
Tile craftsmanship5.0