National Floors

National Floors is a small, owner-operated hardwood flooring shop based in Beverly, Massachusetts, run by Robert R. LaPorte with three employees. It self-reports 37 years in business and is background-checked on Thumbtack — a distinct North Shore business from the larger multi-state retailer National Floors Direct of Braintree/Avon, MA, which shares a similar name. Thumbtack rates the business 4.9 stars from 27 reviews. Reviewers from 2019 through 2026 repeatedly describe Robert (often called "Rob" or "Bob") responding quickly and personally — same-day or next-day, in one case working a full day to get a damaged rental apartment ready for a Monday move-in. Several reviews describe him giving honest, unsparing advice rather than taking a job that didn't make sense: one customer noted he told them their existing floor wasn't in good enough condition to restore. Others describe him spotting and solving problems on the spot, like patching hardwood exposed by a kitchen remodel or replacing water-damaged flooring discovered under a rug during a small bedroom makeover. The shop's work spans hardwood sales and installation, sanding and refinishing, historic pine, cork and bamboo, engineered floating floors, and luxury vinyl plank over leveled subfloors. One small note: Thumbtack's rating breakdown shows 93% of ratings at five stars and 7% at three stars, though none of the individually quoted reviews here describe anything short of a strongly positive experience. For homeowners in the Beverly/North Shore area looking for a hands-on, personally run flooring shop — especially for tricky jobs uncovered mid-renovation — this owner's long track record of quick response and honest assessments is a strong signal.