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Call NDI Garage Door with a door that will not close and there is a fair chance someone is at the house the same day. One customer wrote in February 2026 that they called in the morning about a broken door and the crew came out that day; the man who did the repair, Seth, was polite and thorough. Turnaround like that runs through years of customer accounts of this Plaistow, New Hampshire company, which says it is family-owned, has been at this for 15 years, and works Plaistow, Salem, Windham, Amesbury, Newburyport and Salisbury. Customers here name the people. Charlie, who reviewers call the owner, runs through the older accounts; Seth, Jason, Riley and Kyrstin through the newer ones. The work they describe is the full range of garage door jobs: snapped springs and safety cables, opener motors that stutter, Wi-Fi openers and belt-versus-chain systems explained on the doorstep, and complete new door-and-opener installs. Its Google page stands at 5 stars from 82 ratings, and the written history runs from 2021 to now across eight different sites. What comes up as often as the speed is the talking customers out of work. In a November 2025 review, a homeowner collecting quotes said Charlie was the only one who pointed out that an 8x7 door would mean moving their cross beams, and suggested an 8x6.5 that fit. In August 2024, another was told the cost of repairing 50-year-old doors outweighed the benefit of repairing them at all. A December 2025 caller who needed a reset after a power outage was not charged for it. And in a 2023 review, a customer whose spring snapped less than a week after bringing a newborn home had Charlie at the house within the hour with a temporary fix. The company works commercially as well as on houses: the New Hampshire Executive Council's agenda lists an authorization to contract with NDI Garage Door Professionals LLC for overhead door repair and maintenance, up to $1.3 million. Its Massachusetts home improvement contractor registration, number 217290, is active in that state's registry; New Hampshire does not register this trade at all. This is a straightforward call for a broken spring, a dead opener or a new door, and a good one if you want the repair-or-replace question answered honestly. The towns it lists for itself span both sides of the New Hampshire and Massachusetts line, so confirm your address is covered, and ask to be walked through the options before work starts — several customers say that is exactly what they got.
“Authorize to enter into a contract with NDI Garage Door Professionals LLC, Plaistow, NH, for overhead door repair and maintenance services in an amount up to and not to exceed $1,300,000.”
Second time using NDI. Very friendly and professional. Seth today fixed us up in a very efficient friendly and pleasant manner. Thank you!
The NDI Tech did an excellent job with my garage door. He replaced the spring and cables, and lubricated the rollers. He was professional, efficient, and clearly knew what he was doing. I really appreciate his work and would definitely recommend him to others. Great conversation as well.
Our experience with NDI Garage Door began with Kyrstin during our initial call. She was very knowledgeable, Courteous and was able to set us up with an appointment with Jason and Seth to come to our home within a couple of business days. When Jason and Seth arrived they introduced themselves to us and proceeded to diagnosis the issues we were having with our garage door opener. They quickly informed us that the logic board was bad and could not be replaced as the manufacturer no longer manufactures parts for the unit. Based on the information that Kyrstin had gathered during our initial call they had brought a comparable garage door opener with them that they could install. We agreed to the replacement and they worked awesome as a team and removed the old unit and installed the new one. Their quality of work and attention to detail was excellent. They fully tested the new unit and gave us instruction regarding operation and care of the system. We highly recommend NDI Garage Door. We are in the process of looking into replacing our garage doors and the other opener with them.
A Big Shout out to Seth and Jason! I had an outstanding experience with these two technicians at NDI Garage Door! They were incredibly friendly and knowledgeable and scoped what needed to be replaced and with the proper installation - the garage door is working quieter and smoother than ever!
Great service from scheduling to showing up right when they said they would, to communicating throughout the project, going over the work with my wife, etc. top notch. You rarely see good service like this anymore. Highly recommended.
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1 change recorded — last scanned Sep 2, 2026.
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