Nevola Sprinkler & Landscape Lighting, Inc.

Nevola Sprinkler & Landscape Lighting, Inc. is a family-run irrigation and landscape lighting company based in Winchester, Massachusetts, run by Ron Nevola and his son-in-law Paul DiNatale; the company's own site says Ron established it more than 40 years ago (BBB independently lists the sole proprietorship as operating since 1974, about 52 years), serving towns north of Boston including Arlington, Lexington, Belmont and Burlington. The review record spans 2017 through 2026 across Google and Angi/HomeAdvisor, and the bulk of it — dozens of reviews naming Paul and Ron directly — describes responsive, professional service: sprinkler systems and drip lines designed and installed across multiple garden zones, WiFi-enabled smart controllers set up and explained, annual spring-startup/winter-shutdown maintenance plans, and landscape lighting installed alongside irrigation with what several reviewers called zero hitches. A 2026 review praises the team for thorough post-installation testing and inspection of the irrigation system; a 2024 review describes nearly ten years of consistent service from Paul and Ron with quick callbacks whenever an issue came up. But the record also includes a real spread of serious complaints across the years, not a single outlier. A May 2025 Angi review described a job that left the lawn in shambles and a worker urinating in the customer's bushes near a toddler. A 2022 Google review described weeks of unresponsiveness and a demand for a $150 prepayment to close out service before anyone had even seen the system. A 2020 Angi review described a system that never worked properly, with dry zones, damaged plants, and soaked basement windows the reviewer worried would rot — adding that the two-year warranty meant nothing when they raised it. A 2017 review described an installed rain sensor that never functioned, despite a paid service call to address it. Nevola's Better Business Bureau listing (under a slightly different but confirmed-matching business name) shows no accreditation and no rating due to insufficient information. For a straightforward irrigation or lighting install in the Winchester area, this is a long-running, well-known local company with plenty of satisfied, detailed customers — but the recurring, serious complaints across several years, including one as recent as last year, are worth weighing carefully and discussing directly before signing on.