New Pro Services is a Brighton-area contractor whose reviews describe one person doing an unusually wide range of work — tile, framing, decks, windows, roofing, siding and waterproofing all show up in the record, with the name Leo (Leonardo Barbosa) attached to nearly every job. Across 24 Google ratings the average sits at 4.8, and a separate Thumbtack profile shows 4.9 from 17 ratings, with 88% five-star.
The strongest, most consistent thread is tile and flooring: a 42-square-foot porcelain bathroom floor, a kitchen backsplash mosaic, basement flooring and baseboards, laminate flooring in a kitchen, and a marble shower paired with 450 square feet of porcelain tiling. Reviewers describe him as responsive — one said he personally texted back during a window-replacement job and tracked down the right size windows himself — and several mention fair or reasonable pricing alongside the finished work. In a review from May 2025, a customer described two back-to-back projects: the tile and shower work, followed a week later by a new asphalt shingle roof, siding, and exterior wall waterproofing.
That breadth is also the thing worth asking about directly. In an October 2025 review, a customer described a very different experience — Leo showing up only about half the time, work left unfinished after more than 85% of the price had already been paid, and damage to walls, ceilings and a bathtub during tile removal. It's the one detailed complaint on file among more than twenty accounts, most of them enthusiastic, so it's worth treating as real rather than dismissing it, and worth asking pointed questions about scheduling and a written payment schedule before signing on for a larger job.
One Thumbtack review in the mix credits the work to "JF Tile" rather than New Pro Services or Leo by name — an inconsistency worth noting, though every other account on that same profile names Leo or Leonardo directly.
For a tile, flooring, or small remodeling job, the volume and specificity of praise here is real — reviewers keep coming back to the same crew for repeat work. For anything larger or with a tighter deadline, get a clear written timeline and payment schedule up front, and hold back the bulk of payment until the job is actually finished.
