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A solar installation with battery storage took two days for one New Britain Solar customer, who described the project in October 2024. The system included 12 LG370 panels and two Encharge 10 batteries; the customer said permission to operate arrived within a week. They credited John with answering questions and testing the system, and Robert and Braden with scheduling and communication with the electricity provider. Another October 2024 customer described a completed solar installation and praised Geoffrey and John for explaining the technology in plain language. That customer said the installation crew walked them through the planned work and took their needs into account. New Britain Solar has a 4.5-star Google average from two ratings.
Choosing a photovoltaic (PV) system and an installer can be a challenging endeavor. After familiarizing myself with the intricacies of the technology, learning about the industry's dynamism, gaining knowledge about PV panels and auxiliary equipment manufacturers, and exploring numerous installation companies, I took a neighborhood stroll. I stopped by any home with solar panels on their roofs. Though some didn't answer (a repercussion of the pandemic!), those who did had insightful discussions about their solar installations and experiences. Most shared predominantly positive feedback. One particular installation company, New Britain Solar, and their employee, John, stood out because of their high satisfaction levels. Upon contacting John, his knowledge, positive demeanor, and readiness to address our queries left us in awe. As a senior couple, we were hesitant about this new venture. The degrading environmental conditions were a major catalyst for us to consider installing a PV system, but we were unsure if we could manage it. We even asked John if he'd be there to guide us through the process. His reassuring response was, 'Yes, I'm here to guide you, although I believe you won't need much assistance.' We decided on New Britain Solar for our installation, which included 12 LG370 panels, 2 Encharge 10 batteries, and various other Enphase auxiliary equipment. The owner was consistently available and helpful. The office staff, Robert and Braden, were always ready to assist with scheduling and ensuring smooth communication with our electricity provider. The installation was completed in just two days, and we received our 'Permission to Operate' within a week. John and his team answered all our queries and thoroughly tested the system, which passed with flying colors. We couldn't be happier with John, who is much more than a sales representative, the entire installation team, and the final results. I'm quite impressed with the Enlighten App that allows me to monitor and control the system from my devices. Overall, I highly recommend New Britain Solar and their Enphase system. Rest assured, John will be there to guide you if needed.
recently, i had a solar system installed by new britain solar and i can endorse them wholeheartedly. from the initial site assessment and sales pitch to the actual installation, the experience was everything i could have wished for as a customer. being new to solar energy, geoffrey and john explained everything to me in layman's terms, answered all my queries, and treated me with utmost respect and courtesy. the installation crews were amiable and took the time to guide me through the work they would be carrying out. the entire process felt like a team effort. i felt as though everyone involved grasped my needs and took them into account as we planned and executed the project. as a customer, i set a high bar for service and the team at new britain solar surpassed that bar at every turn. thanks to geoffrey, john, and nolan for an exceptional experience. with your assistance, not only will we contribute to the use of renewable energy, but we'll also save money in the process!
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42 panels installed in a day and a half4.7
Roof work3.8
New roof installed before the solar panels4.9
Pair of backup batteries set up on a house4.7
One-day install3.7