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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
- 1 review in the last 6 months
- 19 work photos
Highlights
- Leak left unfixed — 2026 review cites wall cuts and pipe damage
New Chapter Heating & AC LLC is an HVAC contractor based in Dracut, Massachusetts. A homeowner who hired them in September 2026 described the job going wrong: the crew cut holes in the walls, left their trash in the living room, and never fixed the leak because they refused to turn the water back on — and while cutting through the flooring, caused additional damage to the home's pipes. On Google, that account sits behind a 1-star rating. Before booking, get a clear scope of exactly what a leak repair covers, and ask how they handle any drywall or flooring they have to cut into along the way.
Read the comments
Most recent comments
- 1.0Sep 1, 2026
New chapter heating came out to my home cut wholes in my walls left all of their trash in my living room and dint even fix the leak in my house because he refused to turn the water on they also caused more damage to more of my pipes while cutting Thur my foooring
— Greg GagnonView on Google Reviews ↗
What does heating and cooling work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from New Chapter Heating & AC LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
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