Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Dees Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Dees Plumbing and Heating is a one-owner shop out of Dracut, run by Charles Dees, who answers his own phone and shows up himself. Across a 119-review history running from 2021 to now, nearly all five stars, the same detail keeps repeating: he responds fast — including for after-hours plumbing and heating failures — and explains the fix before doing it. The calls that define the business are the ones that can't wait. In a January 2026 review, a customer whose boiler died around 6pm said Charles was at the house within 20 minutes of the call. In a December 2024 review, a homeowner described how Charles installed a new steam furnace after a previous plumber abandoned the project midway through. In a 2024 review, another homeowner whose sump pump failed mid-rainstorm said other companies wouldn't commit to a time, but Charles came out quickly to give an estimate. Pricing comes up unprompted and favorably — reviewers repeatedly call the quotes fair, and one 2024 review says Charles beat a competing plumber's estimate by more than $1,000. The Massachusetts plumbing license is registry-verified and active, and in a 2025 Reddit thread in r/LowellMA, a commenter named him directly: "great guy, good work". There's no negative pattern to flag: the last six months brought five reviews and none negative, matching the tone of the full history. Dees is a solid call for a plumbing or heating emergency in the Merrimack Valley, or for a smaller repair handled by someone who explains what he's doing along the way. Since the work centers on plumbing and heating systems rather than general contracting, a homeowner planning a full room remodel should line up the other trades separately.
“Charles Dees plumbing in Dracut.. great guy, good work.”
Luke from Dee’s Plumbing & Heating was fantastic! After the recent water main break, sediment clogged our pipes and our sinks stopped running. Luke came out promptly, quickly identified the problem, and had everything working again in no time. He was professional, knowledgeable, and took the time to explain what caused the issue and how he fixed it. It’s hard to find someone who’s both skilled and genuinely cares about their customers. I highly recommend Luke and Dee’s Plumbing & Heating for anyone looking for honest, reliable plumbing service. Thank you again!
Charles did a great job repairing a shower stem/tub valve that had been leaking with a new stem and other related parts. He responded very quickly and completed the repairs within the day! Very reasonably priced and extremely patient. Would definitely work with him again! Highly recommend!
My husband and I had a very positive experience with Dees Plumbing. We hired Charles to install a whole house water filtration system and the entire process was smooth from start to finish. He took the time to listen to what we were looking for, explained everything in a way that made sense, and didn’t try to upsell us on anything unnecessary. The install itself was clean and professional and took the time to make sure everything was working properly before leaving. He is an all-around nice, down to earth guy which really goes a long way when you’re having work done in your home. I highly recommend him if you’re looking for someone reliable, skilled, and transparent.
I called Dees Plumbing in response to a sudden leak that started in the ceiling of my kitchen. I shut the water off and they showed up in about an hour (fantastic!). Charles diagnosed the situation and pin pointed the leak location accurately in order to minimize cutting open the drywall. Sure enough there was a leaking water pipe in the ceiling that feeds the Shower/Tub on the second floor (House was built in 1981). He and his guy did the repair in less than 2 hour and I was back up and running. Since I had them there I had them replace a defective toilet fill valve. Accurate diagnosis, proficient work, great attitude, and fair pricing. As a past tradesman myself, I can vouch that these guys are the real deal, they take pride in their work. I will absolutely be using Dees Plumbing again in the near future for other repairs, maintenance and projects. Highly recommended 👌
Positive experience!! My bathtub drain had a problem and Charles knew what the cause was immediately and fixed the issue. It’s working fine now!! He even answered the phone when I called on a weekend and was available when it was convenient for me after hours during my workweek. He doesn’t charge an “arm&a leg”, but affordable prices!! Easygoing and a good listener when I mentioned the plumbing issues. I recommend Dee’s Plumbing!!
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1 change recorded — last scanned Jul 30, 2026.
Prompt emergency repairs4.7