Big Red Plumbing Heating & AC

Big Red Plumbing Heating & AC is a one-name-you-remember shop in Dracut — in a 2025 review, one customer called Jared, the technician, "knowledgeable and trustworthy" after he helped her family through heat and hot-water outages "on several occasions." The company is based on Lakeview Ave and offers free estimates. Google shows a 5-star average from 26 ratings, and the eight written reviews on file, spanning December 2024 to June 2025, are uniformly positive with no complaints among them. The jobs described get specific: in a 2025 review, a boiler replacement came with upgrades meant to prevent future trouble, finished on time with every question answered; in another 2025 review, a technician disconnected a kitchen sink one day and returned the next to reconnect it and fix a leaking faucet once new countertops went in; and in a 2024 review, a water heater was replaced quickly with the work area left clean. More than one reviewer compares the pricing favorably to larger companies — a 2024 review called the rates "soooo much more reasonable than the big plumbing companies with huge overhead costs." There isn't a negative review or a documented complaint in what's on file. With only eight reviews recorded so far, it's still worth asking for a couple of recent references before a bigger job. For routine plumbing and HVAC work around Dracut — especially anything involving heat or hot water — this is a small operation with a consistent, specific history so far and pricing customers describe as fair.