New England Floor Sanding

New England Floor Sanding is a small Nashua, New Hampshire hardwood-floor outfit that sands, refinishes, stains and installs wood floors and stairs for homeowners across southern New Hampshire and eastern Massachusetts. Customers deal directly with Sam, the owner, who is named in most of the reviews, and with a small set of recurring finishers — Stenio, Leo, Jon, Michael, Paulo, Esteban. The record is deep and unusually specific. Google publishes 5.0 stars from 255 ratings, the Better Business Bureau grades the business A+, and the file runs to 154 reviews from 2021 to 2026 across seven sources, 20 of them in the last six months. What comes up over and over is speed of response and colour work: a reviewer in June 2026 who has refinished floors himself for fifty years called the crew punctual and 'amazingly good at their job'; another in April 2026 was talked through a wood-bleaching process to get cherry away from its orange cast; a March 2026 customer in Hollis, NH described thousands of square feet of new flooring woven into existing boards across three stairways with an eighth of an inch of height variation to resolve. A distinct pattern in the reviews is rescue work. Several customers arrived after another contractor had ruined their floors — a January 2026 reviewer whose Bona finish had been destroyed had everything redone inside a week, and an August 2026 customer had a botched job from someone else fixed quickly. Others booked around closings and move-in dates, and reviewers describe the crew starting the morning after a closing or working through a holiday season to hold a date. Two accounts are worth reading before you call. In February 2026 a customer reported uneven staining, splattered stain and grit in the topcoat, and updated the review to note that Sam came out and offered to redo the work or pay another firm to — the review sits at four stars after that. And a June 2025 enquiry ended badly without any work being done: asked to send someone to measure two rooms, the company replied that most customers can measure two rooms themselves, which the reviewer found dismissive. For a straightforward sand-and-refinish, a colour match into existing boards, or a repair of someone else's mistake on a deadline, this is a well-reviewed choice with an owner who answers the phone. Come to the estimate with your own square footage, agree the finish and stain in writing, and ask what happens if the colour lands differently than you expected.