Fifty-one Google ratings and a 5.0 average — and in nearly every written one, the same first name: Jack. New England Home Restoration works out of East Wareham, and its Massachusetts home improvement contractor registration is active in the company's own name. The company says it has about 15 years behind it, and its site spans whole-house remodels, additions, kitchens and baths, decks, windows and doors, siding, roofing, demolition and insurance-claim work.
The written history is short but consistent — ten reviews between May 2024 and January 2026, every one of them five stars, and most describing sizable projects rather than one-off repairs. A December 2025 customer wrote about a first-floor bedroom addition on a 100-year-old house, where keeping the home's character intact was the whole assignment. In January 2026, another homeowner listed a sunroom, enlarged windows, a deck and a fence as work the same crew carried through, along with the town's code approvals. Jack and Liz are named together in both.
Speed is the other thread. In May 2024 a customer described four windows replaced, a roof stripped and reshingled, rotted wood repaired and a chimney resecured — all in one day. A December 2024 reviewer said the estimate and the roof both came fast. In July 2025, a homeowner with mold in a basement closet reported a same-day callback, a team on site the next day, and the job closed inside a week.
One account is worth reading twice. A December 2025 reviewer had storm damage from that July, hired the company their insurer recommended, then spent two months chasing a contractor that eventually said it could not do the job. A neighbor pointed them to Jack; he came the next day, and they credited the crew with finishing on time and producing every document they needed. That pairing — the claim paperwork and the repair itself — is a fair read of what this company is built for.
What to ask about: everything written about them sits on one platform. Ten Google reviews, no second source, and nothing on file before 2024, so the history behind that average is shorter than the rating count suggests. The site also posts a construction supervisor number, CS-114959, which is the company's own listing rather than anything confirmed; the registration that checks out against the state is the home improvement contractor one, and it is active.
The right call for an addition, a full-room remodel, or a storm claim another contractor has already walked away from — the kind of job where someone has to talk to the building department. Before booking, ask which of the named crew will be on your site, and get the scope and the insurance-claim paperwork trail in writing.