New England Window Works

New England Window Works, run out of Newton by Jeremy Kindall, has one particular pitch: don't replace an old wood window, restore it. The business's Massachusetts home improvement contractor registration is active, and the company holds an A+ rating from the Better Business Bureau. On a 2022 episode of the Builder's Notebook podcast, Kindall laid out his case for that approach — walking through how he rehabs old sashes and arguing that older windows shouldn't be thrown out in favor of new ones. That lines up with what the company says about itself: restoration and preservation work for homeowners, businesses and institutions across New England, backed by membership in the Window Preservation Alliance and completion of LeadSmart lead-safe renovation training. A 2021 Reddit thread about wood window restoration in the Boston area named New England Window Works as one of two options a homeowner had found — a modest but real signal that the company turns up in that search. What's missing so far is any completed customer review: the BBB page states none are on file yet, and there are no complaints either. Anyone considering a restoration project should ask for recent references directly, since there isn't yet a published account from a homeowner about how a finished job turned out. They're a fit for someone with historic wood windows who wants a specialist rather than a general replacement outfit — just confirm timeline and scope before committing, since there isn't yet a body of reviews to check against.