New Generation HVAC

New Generation HVAC (NewGen HVAC LLC) is a Methuen shop founded in 2019 by Jean Carlos Alcántara, who describes the business on its own site as family-run and bilingual, offering English and Spanish service across the Merrimack Valley and into southern New Hampshire — Methuen, Lawrence, Haverhill, Andover, North Andover, Lowell, Dracut, Tewksbury, Salem, Windham, Derry, and Pelham, according to the company. It says it handles residential and commercial HVAC along with commercial refrigeration and kitchen-equipment service, with 24/7 emergency response. The written record here is thin: a 2020 HomeAdvisor review calls the company good for emergency help, with no further detail. HomeAdvisor and Angi each list a single perfect rating for the business, though both directory profiles also carry a '10 years of experience' line that doesn't match the company's own 2019 founding date — most likely boilerplate rather than a claim specific to this business. There isn't much written history to go on yet; anyone considering them for a job is best off asking directly about recent work in their town.