NH Total Home Care

A basement with two bedrooms, a full bathroom, a utility room and a hangout area is the job one March 2026 customer describes hiring NH Total Home Care to finish. The customer says the team completed it faster than expected, treated the household respectfully and kept communication clear through Rachel, whom the review identifies as the operations manager. The Manchester company describes itself as a family-owned remodeling and handyman business led by founder Norm Hebert. Its website says it has served the area since 2001, with a service area covering Manchester, Bedford, Nashua, Concord and other southern New Hampshire towns. It offers kitchen and bathroom remodels, additions, decks and home repairs. Google shows 4.9 stars from 34 ratings, and BBB gives it an A+ grade and accreditation. Kitchen planning gets a specific mention in a February 2026 review: the customer says Jesse mapped out the kitchen as requested and praises Scott’s attention to detail in the finished result. Another February customer, returning for a third or fourth project, describes clean work areas and being kept informed. A November 2023 customer similarly says Cody responded quickly to texts and visited daily during a home-office renovation that included replacement basement windows. A December 2024 customer describes an accessible bathroom renovation in a 1930s farmhouse, with demolition around horsehair plaster and wainscoting. The customer says Norm accommodated a tight timeline, the team suggested less expensive material alternatives, and the bathroom was completed on schedule with a shower that made assistance easier. Other dated projects include a bathtub-to-shower replacement in January 2025 and new steps, a landing and a storm door described in November 2025. There is also a May 2022 complaint about stair-baluster repairs. That customer alleges crooked and misaligned balusters, unsecured cover pieces and an unexplained departure that required a call to find out when the workers would return. In contrast, a customer writing in October 2021 described advance notice of scheduling changes and fair, accurate quotes.