Burke Emergency

A car crashed into a house over a weekend in August 2026 and pushed water through the first floor and down into the basement. Burke's crew was there the next morning. That is the work: Burke Emergency Restoration is a 24/7 family-owned outfit in Manchester, run by John and Cristine Burke, handling water, fire and smoke, mold, biohazard and sewage damage, plus the rebuild afterwards. Six reviews put a clock on the response. Within 24 hours of a first call about a "puff back" from an oil burner, in an August 2026 review. Roughly two hours after a Saturday call about a flooding basement, in October 2025. Within a few hours of a pipe break that soaked a finished basement, in a May 2023 account, and within a day of a hot water heater leak in June 2024. What happens after the truck arrives is what customers write about most. An August 2024 reviewer said the crew came back for several days with a moisture meter to confirm the floor, walls and room were dry. A homeowner who woke to 12 inches of water in the basement in May 2025 said Seth and the crew pumped it out and left it looking like nothing had happened. In July 2025, after a second-floor washing machine flooded, the crew took away clothing that had been drenched in the mudroom. A January 2024 customer having mold removed called the estimate reasonable for a job that meant pulling the entire raised floor and the wood underneath. Insurance cuts both ways here, and it is worth settling first. An August 2022 reviewer said Burke dealt with the adjuster directly and handled the scope changes as they came. A March 2023 customer with a black-water overflow at a Manchester duplex was not filing a claim at all and paid out of pocket, and called the price fair. For a flooded basement, attic or basement mold, or fire and smoke cleanup in southern New Hampshire — a 2014 trade piece said they cover New Hampshire, Massachusetts and Maine around the clock — this is the number you keep for the bad night. Google shows 4.9 stars across 99 ratings and the Better Business Bureau grades them A; HomeAdvisor's profile lists IICRC certification and an Esporta Certified Operator credential. Before work starts, settle who is paying for what, and ask which crew member will be your day-to-day contact.