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New England Water Remediation is a family-owned, 24/7 emergency restoration company based in Manchester, NH, serving Bedford and the surrounding area. The company handles water damage, fire damage, mold and biohazard/crime scene cleanup, sewage cleanup, and reconstruction rebuilds for homeowners across southern New Hampshire. Reviewers from 2020 through 2026 consistently praise fast response, including arrivals within an hour on nights, weekends and holidays, and repeatedly name individual crew members such as Greg, Brandon, Mackenzie and Tim. Several describe the team managing larger jobs end to end, from initial water extraction through drywall, flooring and full room rebuilds, and coordinating directly with insurance adjusters along the way. Mold inspections are described as thorough, with photos, measurements and a clear explanation of findings before a quote is issued. A smaller number of reviews raise concerns worth asking about directly. A 2026 two-star review alleges unit pricing roughly 30% above standard for crisis mitigation work, and two reviews from 2023-2024 describe the company failing to follow up after an initial call or quote request. A 2023 review also described an inexperienced crew without proper tools damaging plumbing during a job. These are a minority set against a largely five-star, multi-year record, but worth confirming pricing and a firm callback timeline before booking. For homeowners facing an active water, fire, mold or biohazard emergency in the Manchester/Nashua area, this company's track record points to a responsive, hands-on crew for both quick mitigation and larger rebuild projects, with pricing and a written scope worth confirming up front.
“The team responded immediately, and worked tirelessly the first night from midnight to 4am to contain the”
“New England Water Remediation of Laconia responded to the school within about 90 minutes.”
“We experienced sudden water damage right before leaving for vacation, and New England Water Remediation came out immediately to assess and start the cleanup and mitigation process.”
“This month we are so excited to feature New England Water Remediation, which is owned by Greg Murray, a dad in town.”
Noah and Amanda were great. They showed up late at night on a holiday weekend and were professional and expedient.
I was totally satisfied with services provided in Nashua. My entire basement flooded when a water heater pipe burst. I couldn’t have asked for better people to deal with. Shout out to Connor, Tom and Amanda for all their hard work. Thank so much!!!! Polly Bazdanes
New england water remediation team has been very helpful and would highly recommend. We had some basement flooding and they were quick to respond, very reasonably priced and had excellent customer service. All in all....can't really say anything negative. The team was great and got us taken care of fast.
Excellent company run by folks who really care about their customers. Highly recommend working with them for any water or flood projects that pop up
Greg and team are the real deal!
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Certified attributes are verified against the public registry. Others are the business's own statement.
4 changes recorded — last scanned Sep 14, 2026.